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“My puppy Bodhi was scared for the first few grooms - but now he nearly runs into Pup Palace when we show up :) consistent cuts by your description. This time I went in, they asked: same as last time? & while I felt more comfortable to clarify - she knew exactly what I was talking about. Thank you so much & we’ll be back soon!”
“Very helpful locating a product and answering questions. They have told me about a coupon or sale that’s going on for the cat food I’m buying that I hadn’t been aware of. Nicely done everyone!”
“Store is very clean, organized, and well stocked! My dog and I received personal help from Brian, Will, and Helena which was very nice. He gets excited to come to this store and see the friendly employees!”
“We have purchased our Christmas tree from this business the last three years. Each time we have been extremely happy. Today we went in to buy this years tree and Jonathan quickly met us at the tree location asking if he could help us and what exactly the type of tree we were looking for. I mentioned a man helped us last year find the perfect tree and I showed him a photo of it; as it turns out, he helped us last year with our purchase and in my honest opinion it was the best Christmas tree we have ever had in terms of style, size, and symmetry. He helped us find a similar tree for this year. The trees were literally just put out yesterday or today so this year's selection is still spreading out but again, similar to last year. As a small business owner, I was impressed with the fact Jonathan was quick to assist us today, quick to realize our visit last year, and knew exactly what we wanted. This is the epitome of EXCELLENT customer service and very appreciated. Happy Holidays to you and your family and thank you again! Did I mention the price for the quality and service can't be beat.
Photo of last year's tree and this years.”
“This is a great place to buy a puppy! The lady there is really nice and I can tell the dogs are happy. Reasonable with price too. I love my little milo, he's really sweet and fun to play with.”
“Everyone is always super helpful and friendly. They answer any questions and if it isn't stock; they'll try to order it and theyre always good about calling when its in. A little slow sometimes but there's not many workers.”
“My wife and I visited Earthwise last Monday, 2/26/24, to give our new rescue a bath. We were so impressed by the staff, including Kathryn who handles the grooming, that we asked to be put on her grooming list.Our dog is a minature poodle mix and Kathryn explained, while we were giving Winston a bath, that poodles need special care as far as grooming, drying and brushing.Earthwise called us on Sunday and said they had a grooming cancellation and they could get us in on Tuesday, 3/5/24.When we arrived we were greated and told the appox. pickup time and we explained what type of cut we would like. The results were GREAT even though Winston was a little bit of a pain for Kathryn and had to be put in "time out" to calm down. We were so pleased with the service we recieved that we have booked two additional appointments for him to return.We have had many groomers in the past with our former dog, Sophie the Westie, but Karhryn really went above and beyond to give our puppy mill rescue a Great cut without tramatizing the dog.My wife and I would highly recommend both Earthwise Pet Supply and Kathryn for your pet needs including supplies, bathing and full service grooming.”
“2025
I like coming here to get the dog treats up by the registers that are 2 for $3.50. They usually are plenty of options & are good sizes.
Every holiday I buy my dogs a themed cookie treat & i would have to go to pet smart to find them, but the last two times I’ve been to this Petco I have found them which has been nice since this location is a shorter drive for me. For thanksgiving they have football themed cookies & I did see a variety of Christmas ones out on display. I am really hoping this location continues to sell the holiday cookie treats. It would make me & my pupps happy!”
“Not as much staff visible in the store. Had a question about something I wanted to purchase and the young man I spoke to tried to help me but said there was no one to answer my question.”
9AM - 8PM
3464 Towne Blvd, Franklin
Pet Stores
“Was in the store for Two items and was helped immediately by a sales associate and finding and talking about the two products I needed. All staff has always been very friendly anytime I go into the store.”
“I had an amazing time at Petland. All of the dogs looked healthy and clean. A young lady named kylie helped me get out a bearded dragon and a snake. I’ll definitely be coming back!”
“Petsmart is amazing and their Treats reward program is even better. Free program that gives you money off every purchase you make, making Chewy not worth it anymore.”
“Best staff ever! Helpful, kind and always smiling. Great inventory and will help you find items if they are out don’t carry. Open during snow storms as well. Top notch TS!!”
“We were helped generously this morning. But returning the trailer, the clerk was a bit rude, she stood in the way while we backed up to drop off the trailer and acted incredibly put out. Especially when she stated she was not going to help walk it into place, even though no one asked her to.
Guess everyone had a long day.”
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“Well stocked, convenient location. Staff is great and always have what I need. Rotating seasonal items up front are always new and relevant to the holiday or time of year. The local pet rescues do a great job showcasing the available cats for adoption and they always seem healthy & well cared for overall.”