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“My puppy Bodhi was scared for the first few grooms - but now he nearly runs into Pup Palace when we show up :) consistent cuts by your description. This time I went in, they asked: same as last time? & while I felt more comfortable to clarify - she knew exactly what I was talking about. Thank you so much & we’ll be back soon!”
“My favorite place to shop for my kitty food best food best people couldn’t be more helpful and friendly thank you for great expertise in helping me with best choices for my diabetic kitty”
“Had a great time talking to Doug about maple syrup, honey and Pittsburgh sandwiches! They're close and have things you might not think of. Check it out! Even fresh meat ;). You're welcome.”
“Pets Supplies Plus, Symmes is superior! My puppy was a picky eater and the manager suggested Redford’s naturals chicken & rice! My puppy loves it! Everyone is so nice at this store and there is such a great selection on everything you need! I’ll never go back to Petsmart now that I found this awesome store!”
“We have purchased our Christmas tree from this business the last three years. Each time we have been extremely happy. Today we went in to buy this years tree and Jonathan quickly met us at the tree location asking if he could help us and what exactly the type of tree we were looking for. I mentioned a man helped us last year find the perfect tree and I showed him a photo of it; as it turns out, he helped us last year with our purchase and in my honest opinion it was the best Christmas tree we have ever had in terms of style, size, and symmetry. He helped us find a similar tree for this year. The trees were literally just put out yesterday or today so this year's selection is still spreading out but again, similar to last year. As a small business owner, I was impressed with the fact Jonathan was quick to assist us today, quick to realize our visit last year, and knew exactly what we wanted. This is the epitome of EXCELLENT customer service and very appreciated. Happy Holidays to you and your family and thank you again! Did I mention the price for the quality and service can't be beat.
Photo of last year's tree and this years.”
“They groomed my difficult dog today. They were so nice to try and they did a great job! He didn't like the dryer but he was pretty dry. Thank you Earthwise. I love it there!”
“This pet store is phenomenal. They are always friendly and super helpful. The store is always super clean and everything is easy to find. One employee who stood out and went above and beyond for my needs was Polly Denny. When I told her that I developed an allergy to my cats and might have to rehome them, She recommended a cat food that helps with allergies and a litter that would help as well. So Polly gave me hope that I can keep my cats!”
“Not as much staff visible in the store. Had a question about something I wanted to purchase and the young man I spoke to tried to help me but said there was no one to answer my question.”
“Staff are all very friendly! Megan was helpful in my search for cory catfish. I would love to see this store introduce frozen fish food soon, bloodworms and brine shrimp perhaps?”
“I had an amazing time at Petland. All of the dogs looked healthy and clean. A young lady named kylie helped me get out a bearded dragon and a snake. I’ll definitely be coming back!”
“The staff are Standing!! They kept Drake happy and he knew he was loved. The Grooming Staff cleaned Drake up and he was so happy I drive from Ciinti to get what I need for my pet and they delivered every time.
Ret. T. Crawford”
“Best staff ever! Helpful, kind and always smiling. Great inventory and will help you find items if they are out don’t carry. Open during snow storms as well. Top notch TS!!”
“I was there for the Pet Vet Clinic but I got my dog a couple dog bones afterwards. The cashier was wonderful, and it was nice seeing a smile on an employee's face.
Update: I had to go to the Pet Vet Clinic again and dealing with one of their employees wasn't fun. BUT Tractor Supply employees and especially the cashier today were super nice and friendly!”
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“I have Haley R as our groomer for all 4 of my fur babies,she does so well with them. Never once had a problem. When she was at the store in Mason and was changing stores,I told her we were going with her.”