PetSmart is the world's largest pet supply and services retailer, offering a wide range of products and services for pets including dogs, cats, birds, fish, and small animals. Customers appreciate the friendly employees who help them find special items, like unique pet foods and aquarium kits. The store features a vast selection of products that are hard to find elsewhere, along with services such as pet grooming, training, and adoption. Many visitors find the store clean and easy to navigate, with a pleasant online ordering experience that includes quick pickup options. The grooming salon, particularly under the care of a groomer named Mattea, receives high praise for her exceptional skills, making pets look great. However, some customers have reported negative experiences, including incidents of poor grooming that have left them disappointed. Overall, PetSmart is recognized for its variety of products and services, though experiences may vary among customers.
Cashier was very friendly and knowledgeable, explained the benefits of the app, and made my visit very pleasant. Thank you!
August 2026
The staff are Standing!! They kept Drake happy and he knew he was loved. The Grooming Staff cleaned Drake up and he was so happy I drive from Ciinti to get what I need for my pet and they delivered every time. Ret. T. Crawford
August 2026
They have just about every brand of dog food you can think of. However the employees are not knowledgeable on the products. When going to a store specifically for pets, the employees should know about the products they carry.
