“Brad!!!! He is a true life saver… Had an emergency which resulted in the loss of my phone and thankfully not my life… Brad did an amazing job at keeping me calm, HE SHOWED ME EMPATHY and really just made the store an overall comfortable environment for me and my mom!! He took his time to help me set up my new device and even showed me a few tricks I could use lol… THANK YOU BRAD!!! GOD placed you in the room at the perfect time… Thankful for you and AT&T!!”
“Jason was very helpful and knows what he’s talking about. I kept getting pop ups for hot older woman in my area and he helped me get that off. Was tempting but I knew it would give me a bug.”
“I wanna give this a 5 star because I went in having issues with my phone not wanting to turn on. Turns out I need a new battery. Thank you Theron for the assistance you’re the best.”
“Mohammed was so quick at resolving my horrible problem. At 79 yrs old I appreciate it SO MUCH!!! THANK HIM & this company. It's a much younger me. Hahaha”
“Me and my wife got new phones and watches. Austin was very kind and helpful. I would recommend this store. The store had an issue with nats but other than that, it was a great experience.”
“Tye was the best! We tried to get our problem solved at another store and four different phone calls to AT&T. Tye helped us the whole way through the process. Excellent service!”
“These guys were great to work with. Very patient us as we were upgrading 2 phones. Even talked with the Samsung rep and showed us some really cool stuff on the new phones. It was a fantastic visit! We will back soon as we need more AT&T services.”
“10/10 service! Kise and the young lady working tonight were both so helpful, patient and went out of their way to help me get my spectrum service switched over to cricket when I found it nearly impossible. Thank you both so much!!”
“Wonderful service here, their knowledge of phones and phone services is fantastic. They helped me pick out a phone, and even put on a screen protector for me! By the way the screen protector he recommended me is amazing!”
“Rick at Cricket wireless Miamisburg is the best salesman/ customer service manager I've ever dealt with in customer service... He went out of his way to help me with everything even though he didn't have to. I HIGHLY RECOMMEND HIM AS WELL, HE NEEDS A RAISEEEEEEE!”
“Noura is very nice and patient she dealt with crazy people in the store with respect if it was me I would be kicking them out right away. she transferred my information from one phone to another and always goes above and beyond with everyone I know. Thank you Noura”
“I went into the store on Saturday and I left very happy. The gentleman who waited on me was very knowledgeable. He let me make my own decision about which phone would suit me best after he described different features. He went out of his way to get me a blue tooth. I AM VERY SATISFIED. HIGHLY RECOMMENDED”
“Davon sat down with me and it was one of the most smooth transactions ever! Got my new iPhone 15 pro max and he was awesome! Hope that the store is taking care of this gentleman!”
“I was so glad that I chose this service because the merchant understood my situation and the rest was history. The merchant was understanding, kind and reliable enough to get things going. As someone who had service with cricket a long time ago, like in high school days, I'm glad to be back again and start anew.”
“On Saturday 5:28/22 my sister was having trouble downloading her mobile banking app.We went to the bank and he said it was a Cricket issue. So we went Cricket and a really special person by the name of Willy PATIENTLY helped her for about an hour or more. He figured out that the app was an old app and found the correct one and waited for all of her 21 updates to finish them downloaded the right app got her set up for fingerprint access!!Thank you Willy you are awesome!”
“Had gotten a phone at another location and went in here to have my bill looked because it was not what I was told it would be. Instead of directing me to call customer service like previous location the manager pulled up my account and went over the additional charges that were added. He was able to get them squared away for me. Store started to get busy and he didnt rush me away. I know going forward this is the location I will be going to for all my future services. Thank you again.”
“Last week I went into the Kettering AT&T store to get a new phone. Ahmed worked with me to get me the phone I wanted, yellow iPhone 15+. He also recommended AT&T fiber Internet. Additionally, he set my new phone up for me - I struggle with technology. Ahmed was awesome . . . very patient and very kind.”
“Kelsie is the one who provided me with professional service today, The service at Boost has definitely improved, i have just updated my last review, which was for Brittany, she no longer is where I was going, they opened back up and I have to say much better service, no hassle, when there's a problem they take care of it immediately, no questions! Thank you so much!”
“If I could give this gentleman more than 5 stars, the sky would be the limit! After multiple back and forth messages...he was still so patient with me when I arrived at the store. He showed me phone after phone (and even phone cases) looking for the right fit for my needs. After losing my phone, it was such a relief to leave his store with my life back in my hands! Thank you, T!!!”
“Beautiful, clean, organized store. They accept acp program, which is amazing! The sales associate was helpful and very informative on products and services. I plan on switching to Boost ?”
“Been coming to this location for years. Usually everything goes well. Sunday hours of 10am to 7pm are not as advertised or someone just didn't show up.Show 10am to 7pm on Google10am to 7pm on store website11am to 7pm on door”