O'Reilly Auto Parts store #1738 in Springdale, Ohio, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program for special tools, requiring a refundable deposit. Customers appreciate the friendly and knowledgeable staff, who are eager to assist with both product purchases and technical advice, creating a welcoming environment that feels like a small-town store. Many reviews highlight the excellent customer service, with employees going above and beyond—helping with car repairs, changing wipers, or tightening batteries. The staff is described as supportive, caring, and often bilingual, making it easier for diverse customers to get assistance. Despite occasional inventory mistakes, the staff makes efforts to find products at other locations and provide convenient solutions. Customers also mention the store’s fair return policies and the willingness of employees to troubleshoot issues. Overall, the store is praised for its community-like atmosphere, helpfulness, and dedication to customer satisfaction, making it a preferred choice for DIYers and car enthusiasts alike.
I am so happy with this location. I was actually on my way to see a mechanic and I stopped at this location and not only did they supply the parts but they actually assisted with the work as well. This will forever be my favorite store. Definitely better than calling AutoZone and having to wait for parts. The staff was... read full comment
December 2025
Car battery died right outside. Freezing cold and Jeff helped me install a new battery on the spot. super grateful for all of his help. He went above and beyond regular customer service!
August 2025
Jeff was great helped me find everything i need very good with product knowlege. got me what i needed in a timely fanishon. welcomed me in with wide open arms and said thank you for coming in and made me laugh when walking out the door.i think he should get a raise one of the best
