PetSmart is a well-known pet supply and services retailer, featuring a wide selection of over 10,000 products for various pets, including dogs, cats, birds, fish, reptiles, and small animals. Customers appreciate the clean and welcoming store environment, with many animals appearing well cared for. Grooming services, especially by staff like Kelly D, receive high praise, with pets returning looking great and well-treated. The friendly and efficient cashiers contribute to a positive shopping experience, and customers have found good deals on pet supplies, such as harnesses and chew toys. However, some reviews mention that the customer service could improve. Instances of unresponsive staff in certain areas of the store and some cleanliness issues with fish tanks were noted. Despite these concerns, many customers still find value in the variety and quality of products available. Overall, PetSmart remains a popular choice for pet owners seeking products and services for their furry friends.
I got my 8 month old cocker spaniel Buckeye groomed today and it was wonderful. Kelly D. took great care of my ray of sunshine and gave him back smelling great, looking handsome, and with a big ol’ smile on his puppy face. I would without a doubt recommend that my friends and family take their dogs here too!
July 2024
Kelly D did such a good job on my baby boy! Will definitely book with her again!!! He came back to us looking and smelling great with an awesome report. You can tell she really cares about her puppies!
July 2024
It's a little overpriced but very helpful, friendly staff!
