The Spectrum Store on North Bechtle Avenue in Springfield provides Internet, mobile, cable TV, and live TV services. Customers visit to shop, upgrade, pay bills, and pick up or return equipment. Reviews highlight that staff members are fantastic, helpful, considerate, knowledgeable, extremely polite, efficient, effective, and professional. Service is described as great and consistent. One customer appreciated fast help retrieving a phone number after an issue. The store can get really busy, leading to a wait, but the atmosphere can be relaxing. A suggestion was made to have a dedicated lane for quick drop-offs.
I tried the call and receive I left my other phone there but I'm not quite sure I am freaking out cuz I really need it and it's just so hard
December 2025
Brendon was fantastic! I couldn't sing his praises enough. He was helpful, considerate, and took care of everything that was needed. I would highly recommend using this store for your cell phone needs.
October 2025
Staff was friendly but the place is usually packed and wait times are long.
