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“Amazing product (strong, unfailing connection); fantastic serive (so friendly, knowledgeable and helpful); great price (half the price of Spectrum)!!! I came to T-Mobile in a state of desperation having been a forever customer of Charter/Spectrum, being that for forever we had no actual choice (unless you consider AT&T a feasible option [nope!]). I had long ago forgotten that an Internet provider company could be COMPLETELY AND TOTALLY AMAZING! T-Mobile has exceeded every promise made!! It's been a long time since I've actually LOVED A CORPORATION!!”
“Jordan and Jahmalae did an excellent job helping me today, highly recommend talking to them when you go into the Springfield AT&T! Two great young gents. 10/10”
“Excellent Customer Service. Personable, patient, and willing to listen to your individual preferences, needs and budget. With this attentiveness, it allows them to find the best solution for you.”
10AM - 7PM
1009 N Bechtle Ave, Springfield
Mobile Phones
“The manager Sam is amazing! He went above and beyond to fix an issue with my husband's new phone line and insurance after some miscomunication. He was patience, calm and very much respectful and kind. His team is just as great with patience and kindness. I've been with cricket for about 20 years and I'm still impressed with the customer service. We truly appreciate all your help Sam and team!”
“I was honestly impressed I was really stressing about my Sim tray reader the young man worked hard to get it to work ended up getting a new phone I wasn't but my experience of that good customer service in springfield and I got a great deal and it fixes the problem great store best in springfield.”
“I'm always satisfied and happy when I leave that store. Every time I go in there I'm in and out. Very respectful well organized amazing staff. They try to work in a fast-paced when busy. They're extremely understanding and try to help you out in the best ways possible.”
“Stopped by here today looking for a vehicle. TJ is working here today and has been an outstanding help and helping me obtain the exact vehicle I wanted. I highly recommend stopping by here if you are shopping for a car. I hear they can help those even with a very low credit score”
“Yesenia is a very, very helpful. Employee was taking care of me in the most thoughtful manner possible. I really appreciate all her efforts and wish there was more employees like her”
10AM - 7PM
1820 E Main St, Springfield
Mobile Phones
“I needed a new phone because my old one had broke but it didn't have insurance and still they helped me by giving me a phone and a first month free of service. I gotta say thats pretty nice when they didn't even have to. I appreciate and love this metro store ?? #5stars”
“Very helpful in my experience there. They were more knowledgeable about the phone's, plans, and potential problem i was experiencing. Also were more polite than Boost Customer Service.”
“Adam and all the staff have always been very knowledgeable, helpful, and patient. I highly recommend this Verizon location! We also get excellent service with our Verizon phones.
I just had another great experience with Matthew at the Springfield Verizon store. He was able to assist my daughter who moved to England get a code that she was unable to access. He also identified an old (apparently very old!) amplifier that I found when she moved. He kindly disposed of it! The staff in the store is always great. Thank you! I had to go back and Alex was able to get the information I didn’t know I needed when Matthew helped me. These guys are so patient and kind.”
“Personally I and my mother are ecstatic with Joey at the Springfield store. Joey was funny, kind, knowledgeable, informative and hard working. He is exceptional in every way.Joey gave us phone opportunities and explained everything including discout opportunities and phone changes to come. Joey allowed my Mom to sit when she felt weak and went to her to explain her phone choices. Joey was not only kind and considerate he remembered us from last year. Joey is beyond great! Thank you for sharing him with us.”
Mobile Phones
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“John and his staff have some of the best customer service I've had in a long time. I've had issues with another Verizon store in the past. Decided to try this store out and I'm glad I did. Explained everything fully and got me at a price point I could live with. Thank you very much”