“Adam and all the staff have always been very knowledgeable, helpful, and patient. I highly recommend this Verizon location! We also get excellent service with our Verizon phones.
I just had another great experience with Matthew at the Springfield Verizon store. He was able to assist my daughter who moved to England get a code that she was unable to access. He also identified an old (apparently very old!) amplifier that I found when she moved. He kindly disposed of it! The staff in the store is always great. Thank you! I had to go back and Alex was able to get the information I didn’t know I needed when Matthew helped me. These guys are so patient and kind.”
“Personally I and my mother are ecstatic with Joey at the Springfield store. Joey was funny, kind, knowledgeable, informative and hard working. He is exceptional in every way.Joey gave us phone opportunities and explained everything including discout opportunities and phone changes to come. Joey allowed my Mom to sit when she felt weak and went to her to explain her phone choices. Joey was not only kind and considerate he remembered us from last year. Joey is beyond great! Thank you for sharing him with us.”
“Amazing product (strong, unfailing connection); fantastic serive (so friendly, knowledgeable and helpful); great price (half the price of Spectrum)!!! I came to T-Mobile in a state of desperation having been a forever customer of Charter/Spectrum, being that for forever we had no actual choice (unless you consider AT&T a feasible option [nope!]). I had long ago forgotten that an Internet provider company could be COMPLETELY AND TOTALLY AMAZING! T-Mobile has exceeded every promise made!! It's been a long time since I've actually LOVED A CORPORATION!!”