Verizon, as an Authorized Retailer, offers a blend of Verizon's powerful services with local business dedication. Customers appreciate the knowledgeable and helpful staff, particularly at locations like Far Hills and Tuttle Rd in Springfield. Employees like Alex and Coda are highlighted for their ability to explain devices clearly and assist with any inquiries, making the experience enjoyable. The stores are noted for their fast and efficient service, especially during phone trades and transitions from other carriers like TMobile. Customers express gratitude for the exceptional service provided, often highlighting the friendly and accommodating nature of the staff. With a range of Verizon products and competitive prices on popular devices, Verizon aims to find the right options for every customer’s needs while ensuring a pleasant shopping experience.
Went in to upgrade the process was very easy the guy that did it was very helpful thank you
August 2026
John and his staff have some of the best customer service I've had in a long time. I've had issues with another Verizon store in the past. Decided to try this store out and I'm glad I did. Explained everything fully and got me at a price point I could live with. Thank you very much
August 2026
John was great saving us money on our monthly bill, and helpful with adding internet service.
