The AT&T Store in Steubenville offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Reviews consistently highlight absolutely awesome and professional customer service. Staff members are described as courteous, very kind, personable, and helpful, frequently going above and beyond to assist customers. They provide assistance with new devices, transferring information, plan changes, and accessory sales. Even when busy or facing technical issues, the representatives remain calm and stick with customers until tasks are completed. Multiple customers report being very happy with their experience, feeling welcomed, and planning to return due to the great service and knowledge of the team.
Corey at the Sunset location of AT&T is an absolute asset to the company. Without his patience and understanding a customer was almost lost. By his professional nature, and kindness and patience, my anxieties have been at the very least temporarily mitigated
June 2024
Very happy with my experience here and how welcomed I was and felt walking into this store! I definitely do plan on coming here again when I get an upgrade again.
April 2024
This store is absolutely unconditionally awesome the staff is absolutely professional and courteous especially Alisha she went above and beyond to assist me with my new phone I absolutely love my new phone Samsung galaxy 24 note ultra I just wish it came with a box for my charging cable I can't find one anywhere ?
