Shoe Stores in Stow, OH

“I had such a great experience at this Famous Footwear store, thanks to Heather! She was incredibly helpful, friendly and patient while helping me find exactly what I needed. Heather went above and beyond to make sure I was comfortable and happy with my purchase and her kindness really stood out.

To be honest, I was never a huge fan of this store before, but after the amazing service I received from Heather, that has completely changed. Because of her, I will definitely continue to shop here and recommend it to others. Customer service like hers truly makes all the difference!”

“The customer service at this Carter’s store is terrific. They are so very helpful and really just make everything as simple as possible. I recently experienced some issues ordering online and spent HOURS on the phone with customer service and then “managerial support” and they weren’t able to fix my problem. I called the store and they said, “Come in. Bring your phone and we’ll place the order for you.” I was in and out in 5 minutes. My items were ordered before everything sold out! Should’ve gone to them first. Wonderful!”