10AM - 8PM
4224 Kent Rd, Stow
Shoe Stores
“The customer service at this Carter’s store is terrific. They are so very helpful and really just make everything as simple as possible. I recently experienced some issues ordering online and spent HOURS on the phone with customer service and then “managerial support” and they weren’t able to fix my problem. I called the store and they said, “Come in. Bring your phone and we’ll place the order for you.” I was in and out in 5 minutes. My items were ordered before everything sold out! Should’ve gone to them first. Wonderful!”
“I had such a great experience at this Famous Footwear store, thanks to Heather! She was incredibly helpful, friendly and patient while helping me find exactly what I needed. Heather went above and beyond to make sure I was comfortable and happy with my purchase and her kindness really stood out.
To be honest, I was never a huge fan of this store before, but after the amazing service I received from Heather, that has completely changed. Because of her, I will definitely continue to shop here and recommend it to others. Customer service like hers truly makes all the difference!”