Victra, a Verizon Authorized Retailer in Strasburg, OH, aims to provide a positive experience for customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers praise the knowledgeable and friendly staff, highlighting fast and easy service. Abby was commended for her honest and helpful approach, ensuring no questions were left unanswered. Spencer was noted for taking extra time to set up new phones and plans, even staying late to assist. Overall, the store focuses on trustworthy, fun, and profitable connections through quality customer service.
Abby, delivered amazing customer service. The process was fast & easy, I didn’t leave with a question. If you’re in need of a new phone and don’t want a headache, visit Abby!
June 2025
Abby helped me with what I needed.. was friendly and helpful. Fast service and very knowledgeable
June 2025
Abby was a great help! She didn’t load me up with the feature to get a commission check and I just appreciate the honest sales tactics!
