{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
10AM - 6PM
320 N Wooster Ave Suite C, Dover
Mobile Phones
“Stopped in over the holiday weekend and recieved excellent customer service. Ordered the part and had my phone repaired in 3 days. Would have been sooner but shipping was slowed due to the holiday. Highly recommend and if ever needed, will definitely use again.”
“We were very impressed with this place! Dillon greeted us the moment we walked in and was very helpful in explaining my options when I needed to upgrade my phone but wasn’t sure what I wanted. In switching everything over, he was very professional and quick and answered any questions that we had. We loved how quickly everything was taken care of, I love my new phone and we will definitely come here again! A shout out to Dillon for a superb job!”
“I was not and still am not a customer because Verizon charges an arm and a leg. Received a false quote from a Verizon worker on the customer service line. Then when I went into the store the workers gave me a much higher quote for service and informed me I received a bad quote. While all of that was extremely frustrating. None of that was the fault of the workers at this store. Ian was incredibly helpful and informative. I asked him for multiple quotes because I was simply looking for a better deal than who I had at the time and he was very forthcoming with information. The five stars is simply for his service. Him and his trainee were very professional. I would give his trainee credit but I didn't not request his name.”
“I just wanted to personally say thank you to Abby, for taking the time to explain the step by step process on exchanging my business phone plans over from Verizon and their terrible service I’ve had to deal with lately. I have 5 lines of business that have been nothing but issues and problems so far with them, after visiting the store, and seeing the phone selection, and options that much better suit our phone needs, I am happy to port over my business to ATT now. I can honestly say I’ve already dreaded going to cell phone stores, kind of like visiting the dentist, but she made it less painful and very knowledgable about the phone feathers and plans. Thank you one again. - Wolf Lab Engineering (HOLLAND)”
“Derek goes over and above when it comes to your phone needs. He updated our account from 2 phones and added another phone for the same $$ as we were paying for two.”
10AM - 7PM
1191 W High Ave, New Philadelphia
Mobile Phones
“All I can say is WOW! We were shopping at Aldi and just happened to see the OPEN sign! Stopped in, switched from Boost Mobile. It was quick, painless, knowledgeable and extremely friendly! Glad we stopped in and are part of the Cricket Family!”
“Chad, in the Newphiladelphia location is the best! He is always willing to go above and beyond for his customers. I hope if anyone ever needs help they ask for him. The best employee in that store hands down!”
“Darby and Tristen were great. They were very friendly and helped me with my needs! Rob was awesome! Incredibly knowledgeable and went above and beyond to not only get me the accessories I wanted but get me the lowest absolute plan and save me money! Essentially costing me next to nothing to upgrade and slurg a little. Truly exactly what customer service is supposed to be ! I'm very happy with this experience. I am looking forward to working with him again soon.”
“its jst he doesn't always open on time...& tht throws off ur day if ur phn isn't wrking & u hve thngs to do...~he's a sweet kid..can make some gd deals...he jst needs to b prompt whn opening..!”
“We spent some major time fixing what the online sales couldn't do due to rules to prevent fraud, we have two residences with spectrum, Ohio and Florida, the staff at New Phila was very helpful and the manager fixed us up with a great package that looks to save us some serious cash. I didn't catch his name but I think it is Joe, we are very satisfied with their service and help!”
“I love that I was greeted at the door. The sales lady that then approached me soon after was very helpful gave me lots of useful information and helped me get the plan and product that I wanted. I am new to smart phones and she was very patient teaching me”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I went to this store because I have had great customer service in the past 3 phones I have purchased there. They continue to listen to what you want and give you options that you can receive a phone that meets your needs. They also recommended accessories that complemented my phone usage! Keep up the great work!!!”