Verizon's Streetsboro store offers a range of mobile, 5G home internet, and business services, with the convenience of online ordering and appointment scheduling. Customers have praised the exceptional customer service, highlighting specific associates who went above and beyond to assist them. One reviewer shared a positive experience where an associate completed a phone replacement and data transfer in just 40 minutes, even considering the customer's time constraints. Another customer expressed gratitude for an associate who dedicated extra hours to ensure a smooth transition to Verizon services. However, not all experiences have been positive. Some customers reported receiving incorrect information and felt pressured during sales interactions. Additionally, issues arose regarding warranty services, as one customer was disappointed that a screen replacement was not covered without insurance. Overall, while many appreciate the helpful staff and efficient service, there are concerns about inconsistent information and warranty policies. Customers are encouraged to be cautious and ensure they understand the information provided during their visits.
Sam at Verizon was very helpful and knowledgeable And helped me upgrade 2 phones and also helped me with promotions which saved me a ton of money off my bill! 10/10 recommend this location and sam
August 2025
Great place. The staff here are so nice and the new GM is awesome
August 2025
Great service. Went in for a quick question, left with a free gift ? Star Wars - Google cardboard VR viewer.