This Cellular Sales Verizon store in Stow provides an exceptional in-person wireless experience. The store assists with upgrading phones like Apple iPhone, Samsung Galaxy, or Motorola edge+, along with Verizon plans. Customers can shop for wireless accessories, exclusive services, and the latest promotions. Multiple reviews highlight fantastic and outstanding service from the staff, who are described as chill, patient, friendly, and knowledgeable. Employees do not push sales and are not too "salesy," instead taking time to explain everything in great detail and answer all questions. They help customers make informed decisions and are commended for their honesty and guidance. One reviewer noted a sales rep remained by their side for several hours to resolve a complex issue, demonstrating exemplary dedication. The experience is contrasted with previous bad experiences at other corporate Verizon stores, leading customers to state they will use this location from now on. Reviews highly recommend this store, stating that the staff's caring and patient approach ensures customers leave feeling satisfied and excited. The service fosters loyalty, with customers expressing they will continue to be Verizon customers because of the exceptional people at this location.
Upgraded my phone to take advantage of promotion to get new Galaxy S22 Ultra. The representative Kyle was very helpful. He was able to very clearly breakdown the details of the promotion I wanted. Very upfront, honest, and helpful.
June 2026
Excellent experience! Gavin helped me with selecting my new phone, helped me save money on Internet and clearly explained features I had questions about. He was very knowledgeable, professional, and friendly. Thank you!
May 2026
Absolutely the best cell phone store I have been in. Including Apple stores and other Verizon stores. Always helpful and knowledgeable no matter who I work with. I am a longtime Verizon customer and have a few upgrades under my belt. I have always received the best help and advice from the employees of this store.
