This Cellular Sales Verizon store in Stow provides an exceptional in-person wireless experience. The store assists with upgrading phones like Apple iPhone, Samsung Galaxy, or Motorola edge+, along with Verizon plans. Customers can shop for wireless accessories, exclusive services, and the latest promotions. Multiple reviews highlight fantastic and outstanding service from the staff, who are described as chill, patient, friendly, and knowledgeable. Employees do not push sales and are not too "salesy," instead taking time to explain everything in great detail and answer all questions. They help customers make informed decisions and are commended for their honesty and guidance. One reviewer noted a sales rep remained by their side for several hours to resolve a complex issue, demonstrating exemplary dedication. The experience is contrasted with previous bad experiences at other corporate Verizon stores, leading customers to state they will use this location from now on. Reviews highly recommend this store, stating that the staff's caring and patient approach ensures customers leave feeling satisfied and excited. The service fosters loyalty, with customers expressing they will continue to be Verizon customers because of the exceptional people at this location.
Upgraded my phone to take advantage of promotion to get new Galaxy S22 Ultra. The representative Kyle was very helpful. He was able to very clearly breakdown the details of the promotion I wanted. Very upfront, honest, and helpful.
February 2026
Went to upgrade mine & my husband’s phones. Nicole was absolutely amazing!! So knowledgeable & went above and beyond to help us!! Best experience we’ve had yet at Verizon. Can’t say enough nice things about her. Highly recommend!!
December 2025
I went into the store twice. The first time was to get the newest phone and the second time was to get my wife on my plan. Both times Jason helped us out and his customer service was phenomenal. Highly recommend
