“The technician called ahead and arrived on time. He was courteous and professional. Explained the process and limitations. Completed everything quickly and neatly. Did everything at our house which was extremely convenient.”
“I was in an accident and originally my car was sent to the Bedford location on Aurora Road. There were quite a few people ahead of me, so to get my car started they sent it to the North Royalton location. Both locations were awesome, but North Royalton gave top-tier service. Courtney communicated updates with me daily, showed she really cared, and did everything she could to get my car back to me as quickly as possible. They truly did an amazing job! My car looks great!!”
“Family run buisness. They are awesome. Had a hard time finding a place to replace my windshield due to some rust. These guys got me right in, worked with my scheduling issues and took care of everything perfectly. They did great work and their customer service was really excellent. Im very grateful for them. Absolutely worth taking your vehicle here.”
“Very affordable place for chip repairs. They made sure I was aware the chip may still be visible due to the size of it, but that it would be sealed. Quick service and friendly staff. They even took the extra time to give me an estimated price for a new windshield even though its not available aftermarket yet. I would defintly go back.”
“I highly recommend Safelite for auto glass issues! I have used them twice on two different vehicles and had no issues! Quick and easy online appointments, that included cost with or without using insurance!”
“Amazing customer service! When I say Cindy went above and beyond just amazing the workers at the shop are amazing also, turned my bad day into a good one! Oh they close at 5pm and got me in at 4pm just amazing!”
“Have a crazy girlfriend kicked my windshield out. These guys got me in first thing first the next morning only because it was to late to do same day by the time it happened. Was out in like a half an hour with a great price. Hope I dint never have to come back but you just never know. Overall exceptional service all the way around!”
“10/10 I do recommend! This shop is full of wonderful souls who take care of the community. I came in last minute for a big brake job and Adam and Mike went above and beyond to get me back on the road in under 24 hrs. The prices are reasonable and the customer service is beyond any shop I’ve been to. George even drove me to the bank to get cash and saved me money on tax! Don’t pass this place up when you need your next oil change!”
“Had a bumper replaced on my Chevy 3500. Great communication on what was happening with parts coming in and when it would be done. They got a rental car to come pick me up, and even though it was just a bumper they cleaned my truck and even the inside and the windows. Awesome people to work with. I highly recommend.”
“Thank goodness my car dealership recommended (and uses) Glass Systems! I needed a windshield replacement which is now made complex with cameras and multiple parts required. Joe was communicative, helpful, responsive and technically competent. I picked up my car to find that it was showroom clean with two replacement mounting strips for my EZ Pass transponder. Joe coordinated everything with my insurance company, followed all manufacturers specifications and made an inconvenient experience as pleasant as possible.”
“Had a windshield replaced here, everyone I dealt with was very nice and they finished it faster than made sense. I hope I don’t need them again for automotive, but I’ll be back”
“This was an insurance claim, but everyone at the shop did great, treated my wife like a valued customer, and we got our car back a day early. Thanks to everyone over at Gerber!!”
“It's like a lower 4 i haven't washed it like they said. Today I go to whipe the bugs off the There so many bumps that I know it will start peeling one day. And a paint mark on my hood that wasn't there prior ? I'm happy that it looks back to normal. They did a great job. But the paint job?”
“Recently had work done at Caliber Collision on York Road in N. Royalton. This was our second interaction with them and Mike Adkins, General Manager. Our 2017 Roush Ford Convertible had extensive damage on the passenger side including wheels/tires and sheet metal work. Mr. Adkins ensured our vehicle was brought up to better than factory perimeters. All components of the car were checked to ensure no damage was undetected. The work performed was of a high quality due to the supervision of Mr. Adkins and his high expectations of his quality work force. He, also, was not above "hands on" work to ensure the job was completed in a timely manner. Caliber Collision is the only shop of this type to be considered for repairs to your vehicle.”
“Very friendly and helpful. They lived up to their guarantee, fix a headlight problem, on a repair from a couple of years ago. They were very quick and efficient.”
“They've taken care of my car after 2 accidents that were not my fault. They have been great both times, 4(ish) years apart so staying consistent. Hope to not need you again but would absolutely use them again haha”