Dillard's Inc. is a prominent fashion retailer known for its style, service, and value. The store at Southpark Center in Strongsville, Ohio, offers a wide range of clothing, dresses, shoes, handbags, accessories, cosmetics, lingerie, and home goods. Shoppers appreciate the extensive selection of junior formal dresses, although the store can be slightly disorganized during peak times. Staff members are noted for their helpfulness, with one associate receiving specific praise for assisting with tailored menswear. While the clothing quality is high, customers have mentioned that prices can be on the expensive side, leading some to seek more affordable options elsewhere. Customers also noted that the store is clean, well-lit, and well-stocked, contributing to a pleasant shopping experience. However, some dressing room doors need improvement for privacy. Overall, Dillard's is viewed as a reliable destination for quality fashion, despite the occasional concern about pricing and stock availability in certain sections.
Purchased a suit at a great value. Alterations went without a hitch. Service provided by Alia were exceptional through the entire process.
Thank you!
August 2026
Alia took great care of me in the store. I needed a suit for a wedding and she presented a custom suit as an option. Being able to make my own suit, down to the color and design of the buttons was actually a fun experience! She was great, helped find accessories and made this entire process easy. She is definitely an asset... read full comment
August 2026
Shoutout to Alia at Dillards Strongsvilkexfor her hard work in the men’s suit department. She got me into a suit that I needed for a wedding and then another pair of khaki pants to wear to last formal occasions. It took some trial and error, but her hard work paid off.