JCPenney offers a wide range of apparel, home furnishings, and other items, including sports clothing, footwear, jewelry, and accessories. The store carries many national and private brands. There is lots of stuff here, with a lot of merchandise available, including beautiful dresses. However, the shopping experience can be very odd and inconsistent. Common criticisms include a lack of open registers, with returns located upstairs and often not enough cash in the register. Fitting rooms are frequently closed, and departments like shoes can be a complete mess. Some services, like photography, are reported to be unprofessional, resulting in poor quality. Technical issues with store cards and registers not working correctly also occur, even when employees are noted as being sweet and trying hard. The store is not considered a very good place for quick shopping trips. Alternatively, ordering online for in-store pickup is described as quick and easy.
The JCPenney Salon is great! My stylist Savannah is great, provides wonderful customer service and hospitality! Been going to her for a while and highly recommend!
August 2026
Savannah does a great job! She listens to what you want done.
August 2026
I would like to shout to Savannah my beautician how much I appreciate her and what a great job she does on my hair..Thank you
