Express is a retail store known for its friendly staff and helpful service. Customers have praised the team members, especially managers, for their politeness and professionalism. One manager, in particular, was appreciated for returning items and understanding customer frustrations. The staff members, Hanin and Niya, received high praise for providing the most professional and helpful customer service, offering different styles and colors, and helping customers find items that suited their needs. They were honest and attentive, ensuring a better shopping experience. Customers also noted that deals can be found both in-store and online, with managers like Marisa helping locate items not on the sales floor and explaining the best deals, such as buy-one-get-one offers. While the staff are generally nice, some customers felt they could be more helpful, especially during busy times when staff were less attentive. Overall, Express offers a combination of attentive service, good deals, and a variety of styles, making it a popular shopping destination.
I was having a hard time returning an item, not knowing that express has a strict policy. Cody understood my frustration and was nice enough to return the items I no longer wanted. Very nice and polite, good thing he’s a manager! Go to him for any express needs☺️
September 2022
Was helping my mom buy a birthday outfit & Abdul was so funny and attentive to our needs! Great job! Happy customer.
February 2022
The people that work in the store are nice. They could be a little more helpful. The last time I shipped here there were 5 people working and I had my hands full of clothes to try on. I needed a fitting room but they were huddled up together gossiping. They're nice enough just unprofessional and not helpful.
