Abercrombie & Fitch offers a wide range of clothing for men and women, including jeans, dresses, and tops. The store aims to provide trendy styles with the comfort and quality needed for confidence. Customers appreciate the helpful staff, with specific mentions of employees like Anthony and Annette, who go above and beyond to assist shoppers in finding the right sizes and styles. However, some customers have raised concerns about the smell of certain clothing items, specifically a strong odor of marijuana, which has affected their shopping experience. Despite this issue, many shoppers speak highly of the quality and longevity of the clothing, with some mentioning that they have enjoyed their items for years. The customer service is noted to be accommodating, even allowing returns past the date on receipts. Overall, Abercrombie & Fitch is seen as a great place for stylish and durable clothing, with friendly service that encourages customers to return.
Great customer service on the phone and in person thank you Sachi !
September 2024
We stopped in today to purchase some pants. We were having difficulty finding the right size. We were greeted and helped by Anthony. He was great, helped us find the perfect size and signed us up for rewards. He made shopping so much easier!
April 2024
Their clothes are really cute BUT PLEASE can they not send clothes that smell strongly like marijuana ever again ! I have to wash the clothes they smell so bad like weed. Whoever packs please don’t smoke while packing our clothes. The customer service person said they had someone else complain about the same thing
