Johnston & Murphy is known for its professional and helpful team. Staff members are described as kind, patient, and accommodating, taking time to help customers find correct sizes and the items they are looking for. The service is frequently called wonderful and second to none, with specific praise for turning a bad experience into a great one. The business stands behind its products, with managers who are understanding and able to resolve issues, such as offering refunds or ordering items not in stock. The clothing and shoes are beautiful pieces that fit perfectly and wear well, including higher-end items like boots from the Johnston & Murphy Collection. Some customers express a wish for the store location to be bigger to accommodate carrying women's clothing and shoes. The excellent customer service inspires strong loyalty, with customers recommending the store to friends and exclusively shopping there.
My husband and I were in a few weeks ago. Thom was so kind and helpful! He helped us find the correct sizes and offered to order anything that wasn't in stock. The clothes we purchased are beautiful pieces that fit perfectly and wear well.
October 2022
Just bought a couple shoes from Charmaine. Really helpful and accommodating! Excited for my new kicks! Would come back.
February 2022
(Translated by Google) Super child!(Original)Super kind!
