Macy's offers a first class selection of top fashion brands, shoes, clothing, housewares, gifts, and furniture. The store is described as beautiful and clean with a decent selection, though it can be shopped hard after holidays. Customer experiences with staff vary. Many associates are noted as helpful, knowledgeable, friendly, and professional, with excellent customer service highlighted in specific departments. However, other visits find fewer staff, with some employees not engaging with customers. Store navigation can be confusing, and facilities like escalators are sometimes down. Overall, many note great deals, discounts, and sales, with some feeling the store has stepped its game up with improved service.
It's been a long time since I shopped for cologne.. prices all over $100.. ridiculous
March 2025
Macy's is expensive and had a hard time finding anything in the juniors section. A lot of older woman styles.
October 2024
Sadly, pretty empty mall. The store was organized, well stocked, and staff was sparse, but friendly enough. Not too much on sale. Clearance racks still high priced. IMHO
