“Great experience with Caitlin at Customer Service today! I had 9 items of clothing to return - all items had their original Costco tags still attached, but I only had the receipt for half of them. Caitlin was empathetic, courteous, knowledgeable, and efficient. She handled the returns with ease and professionalism.
Caitlin is a great ambassador for the Costco brand, and Costco could use more employees like her.”
“Delivered Pirelli tires. Arrived at 715 pm for a 5 am appointment. Spent the night in the parking lot. Recieving came out at 450 am and gave me a door. Backed in and they showed me the restroom and the canteen and offered coffee and oatmeal. Chatted with the receiver and he answered all questions I had. Great people and quick. Half hour to unload me. Very clean facility.”