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“I recently switched my service from att to Verizon and had the absolute pleasure of working with Cassidy at this store. Cassidy was amazing! I had a complicated situation and she resolved all of my problems and even came in on her day off to make sure we got everything taken care of! Also, she was great with my kids and we had a blast! Cassidy’s customer service skills are unparalleled and you should definitely go see her for any Verizon needs! Thanks Cassidy!!!”
“Prior to going to the Verizon store in Engkewood; I sought help from the IT over the phone. I talked to them fir hours. But they were unable to allow my phone to send text messages. . Chris at the Englewood location fixed the problem in less than 30 minutes”
“Carter and Eli are amazing and very helpful! They have great customer service skills and are a pleasure to work with! I will be back to this Troy store. These two need a raise!”
“Jennifer is awesome. Always jokes with you and helpful. And always helps me with exactly what I need and always remembers you no matter how long it has been since you have been there. Her store is in the next town over from me and I will always drive there because she is the best!”
“Fantastic service! Went to get my S22 Ultra's screen fixed aswell as front glass and back glass. Works perfectly and they seemingly even replaced my entire frame. Looks brain new out of the box. Will definitely come here in the future for any other repair/replacement needed”
“What a GREAT experience! Marissa was so knowledgeable and helpful. She was transparent throughout the process and also very friendly. Coop and Alex were there during the entire upgrade and added some additional information to make me feel 100% confident in my switch to Verizon!”
“I took my iPad there after a faulty repair that left my screen constantly glitching. They quoted me $160 for a full screen repair and I agreed and dropped it off to be fixed. They called the next day and explained that it didn’t need a full screen repair but a simple fix and only charged the labor fee. I was thankful for their honesty as they could’ve charged me the full price and I would’ve never known. They were fast, honest, and accurate. I definitely recommend them for your technology repairs!”
“AT&T has really stepped up there game I came in and was immediately helped by Hector he was very friend and knowledgeable, made the experience go very smooth had me in and out. I’d definitely be returning to this location and I hope to continue to receive the same service Hector provided”
“I don't know his name, but he is fantastic. He has fixed my phone when I hit the wrong buttons and can't get it to work. He helped me pick a phone for my daughter that she loves. When I saw the dog bluetooth speaker some time ago he made sure I got one in a perfect looking box because I told him it would be for Grandpa as a gift. He put screen protectors on our phones, he helped pick out the phone case for my phone. If you need help, go to this store, if it can be fixed this guy can do it for you, and he never makes you feel bad for asking.”
“I love this place but I’m still having trouble receiving one text on my new phone but respond to my old phone. Everybody else I can call and text except that one person. They have great service”
“It is great to find a place that I can go in person to handle my cell phone needs. I had a-lot of trouble with my previous carrier, Seraj and Johnny provided great customer service, and helped with a quick transfer of several phone lines to AT&T. 5 out 5. Thank you!”
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“I switched from Verizon, and I was super frustrated when I arrived. But Jose quickly and professionally helped me. I had my credit unfrozen but it didn't work on one of the 3, so he even took the time to help me call them back. Wow, don't loose him good help like him is hard to find. What a keeper.I didn't have to do anything but pay and he took care of switching everything over. I am no longer frustrated. Thanks Jose.”