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“I would like to recognize Tyler at this Verizon store for his outstanding customer service. After literally spending over two hours on the phone with Verizon trying to resolve an ESim issue without success, Tyler was able to fix everything within just a few minutes. He was extremely professional, patient, and knowledgeable throughout the entire process. I was told I would need to purchase a new phone, which I refused. Thanks to Tyler fixing my ESim issue, I did not have to purchase a new phone.
Truly a great representative for Verizon! Ask for Tyler when you go in this Verizon store.”
“I recently moved to Englewood and needed help with my Galaxy phone. I was fortunate to meet Jason and explained some issues I had. He walked me through every problem and solution. I was so comfortable that I ended up adding a new Samsung watch to my tech box
I had a great experience and look forward to visiting this store and Jason for any additional assistance”
“Amazing Service!!!! I was in need of a new battery and phone screen, and they got it fixed up for me in fifteen minutes tops, all while providing exceptional customer service! I would highly recommend this place to anyone looking for high quality phone repair.”
“Hailey is awesome! She did a great job helping my elderly mom and me choose the right products and phone package to meet our needs and save money. She was very knowledgeable and didn’t pressure us at all.”
“Really a perfect experience each time, across entire staff. Professional, informed, efficient. I always know I am going to get courteous, expert help in a timely fashion. Thanks all!”
“Zaina is polite, friendly, knowledgeable, and courteous. Whenever I have a question, she's always attentive and willing to help. We need more people like her in the customer service world. The owner is lucky to have her”
10AM - 6PM
775 W Market St, Troy
Mobile Phones
“What a GREAT experience! Marissa was so knowledgeable and helpful. She was transparent throughout the process and also very friendly. Coop and Alex were there during the entire upgrade and added some additional information to make me feel 100% confident in my switch to Verizon!”
“The store was very clean staff was very friendly James’s was very helpful with set up my phone and doing a trade in highly recommend him !!!! Thank you James’s you rock ? keep up the wonderful job”
“The customer service that was provided to myself and my son between Monday,yesterday and today was top tier. Every associate I dealt with was so kind, understanding, and compassionate. They went above and beyond for my family and they don't know how grateful I am!”
“Purchased a new phone and Kaylin the sales representative was very helpful. She helped me to choose the phone that best meets my needs. She transferred all my data without any problems. She answered all my questions and was very patient with me.”
“I've always purchased my phone's here and I always will. I'm going to have to pay them a visit in the next few weeks so I can get another phone service with them.”
10AM - 7PM
6488 Brandt Pike, Huber Heights
Mobile Phones
“Everyone was incredibly helpful and professional. Got me a new SIM card without any hassle, helped with a few other phone/account issues. Gave me info on other promotions without being pushy or overbearing. They had some stickers and suckers out for customers with littles (or adults haha) and it was overall a super pleasant experience.”
“Best customer care. Will always try and figure out your phone situations if possible. Friendly sale reps always willing to help me and other customers when we walk through the door. Store is well kepted.”
“I've been in this store a few times now. Every time, the employees are extremely helpful and friendly! I've always seemed to get good service here. Some of the other locations in the area, I cannot say the same! When I need help with getting a new phone, or issues with my plan, this is where I go now!”
“Willie, the store manager was extraordinary. He checked both my phone and my daughters and helped me get my claim approved for a new phone. He stayed on the phone with customer service until they approved it. He was a lifesaver.”
9AM - 8PM
6955 Miller Ln, Dayton
Mobile Phones
“Barry was more than helpful and awesome! He helped recommending the best phone for us, along with a great deal and smooth activation. He walked us through issues from our previous carrier and we overall had a more pleasant experience than we have had with any phone store. (Even while dealing with a rowdy 3 year old ) 10/10 will refer friends to this location!”
“Julian was incredibly helpful and patient! I've been a T-Mobile customer for over 20 years and stay because of their consistently excellent customer service!”
“My wife and I did our research, printed it out and went in. Bryce met us, went over our plans, tweaked it just a bit and presented the facts and explained everything fully. So very close to what we presented. He handed us over to Skylan . She took us through the process of transferring over from ATT, then switching our internet from Spectrum to T-fiber. We are saving in the neighborhood of $100 a month. Oh, didn’t need the latest iPhone 17, went from 11’s to 15’s. Great service, great, knowledgeable staff!”
“Switching plans and buying new hardware can usually be a headache, but Elijah made it seamless. They took the time to crunch the numbers and found us a plan that actually saved us money while getting us the new phone we wanted. Professional, knowledgeable, and patient with all our questions. Highly recommend this store and specifically Elijah's expertise!”
“Thank you Austin you have great customer service and you found the problem with my account and fixed it!! You deserve a raise... Thank you Rob for everything as well you guess are a great team”
“I love Walmart (WallyWorld). I like the fact that I can grocery shop and then go to the clothing section to get cute outfits. I can do a little One Stop shopping while I'm there. I don't have to go to two separate places to get whatever errands done that Walmart Super Center can do all in One building. That saves on gas and miles on your engine. ?. I think we need to put up MORE Walmart Super Centers in this city. Like some of them can be in walking distance in a neighborhood. I usually don't have a problem with Walmart. It's the place to be at either grocery shopping for yourself or someone else and then you can go to the other side of the store, you can pick up a nice outfit for an occasion. It's all in one store. No driving a long distance to get errands done. Walmart Super Centers are a One Stop Shopping place. I say they need to build more Walmart Super Centers in my city. I'd vote for that to pass. ?.”
“On December 5 I went in to the store thinking I needed a new phone. It was a mess. The lady was so pleasant and I told her what's wrong and she fixed it so easy and explained what was wrong. She explained about the apps that I down loaded what they did. I even
gave her a hug.
(January 6, 2026)I went there today needed some questions answered. This young man assisted me was Taevion garrison very polite, knowledgeable man.”
“We got excellent service to transfer multiple devices. Brandon and the store manager troubleshooted all our issues and worked to get us a plan that not only worked for us but saved us money.”
“Chris and Da'quan were awesome! Great service, very knowledgable! Entertaining and polite! I broke my phone 6:00pm and they had me up and running with a new phone and lowered my bill by 7:30pm. *two thumbs up*”
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“The Troy ATT store is always a pleasure. From management through staff the attitude is professional, cordial and really helpful. They have saved us money and time, and always seem ready to help.*****”