Dillard's at Franklin Park Mall in Toledo is a department store offering a broad selection of high-quality merchandise. It is noted as one of the few places in the area to find such clothing. The store carries compelling items for the whole family, including dresses, shoes, handbags, accessories, cosmetics, lingerie, and home selections like kitchen and bath. It features products from national and exclusive brands. Shoppers find a huge selection of styles and sizes, with a particular mention that its selection of junior dresses surpasses any other stores in the mall. The store is fully stocked with quality items, and the sales are often described as amazing. A consistent highlight across reviews is the exceptional customer service. Employees are repeatedly described as nice, helpful, incredible, wonderful, and amazing, with staff always ready to assist. This exceptional service is experienced across departments, including women's shoes, clothing, lingerie, and men's. The store provides a great department store experience with many options and significant sales, making it a go-to spot for many shoppers at Franklin Park Mall.
From the moment I walked in, I was met with such great kindness. Emilio was the best person I’ve ever had the pleasure to come across. Awesome place!
August 2026
I love Lancome and had a mini makeover by Monica. I had just got out of the hospital and really needed the lift. Thank you!
August 2026
Had questions about a return on an item and Sammi upstairs was so helpful and friendly! She was great and had fantastic customer service! It was a pleasure having her help me with my return :)
