This Verizon store provides stellar customer service and a great experience, with knowledgeable and patient staff who are friendly and cheerful. The location is noted for having a business account manager on site, offering perfect help and assistance for business accounts. While appointments can sometimes involve a wait, the store is effective at resolving persistent technical issues and answering questions thoroughly. Customers recommend visiting this corporate store over third-party locations, noting it is worth a special trip for its reliable service. The store offers solutions for mobile, 5G home internet, and business needs, with options for in-store appointments, online orders, and convenient pick-up or delivery.
I went today with a technical issue with my phone. I had 3 live chats with it "professionals" who could not help. Walked in and Rick solved the the problem and answered a few other questions I had. Great customer service great experience.
November 2024
Guest services was great. Helped me with my new phone.
November 2024
Made an appointment and still ended up waiting 20 or so minutes. But our problem from 2 months back was resolved finally.
