The UPS Store #1240 in University Heights is a friendly and helpful business offering a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers frequently praise the fast and courteous service provided by staff who are knowledgeable and ready to assist. Many reviews highlight the staff’s willingness to help with issues like printing labels or returning items, often resolving problems quickly and efficiently. The store is appreciated for its clean environment and professional atmosphere. Notably, the management team, including the store manager, is recognized for their dedication and excellent customer service, with staff going above and beyond to meet customer needs. Customers have successfully shipped fragile items, received helpful advice, and experienced smooth, quick transactions. Overall, the store is seen as a reliable, friendly, and well-run location that provides expert assistance and a welcoming atmosphere for all shipping and business needs.
The employees are ALWAYS very helpful, friendly, detail oriented and quickly take care of all customers expeditiously.
April 2025
Great customer service! They went above and beyond to help me ship a package! Clean and friendly location.
February 2025
Robyn is a friendly face who makes you feel very welcome to UPS !! She was helpful, professional and gave excellent service!!! UPS is GREAT!!!!! Thank You 😊
