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“DJ and Ashley always provides the best customer service we have been to this location multiple times and never have issues super friendly I will always come back to them!”
“I had an excellent experience at Extra Space Storage thanks to MJ. He was incredibly helpful and took the time to walk me through exactly what size storage unit would best fit my needs.
Even better, he went above and beyond to help me figure out the best long-term payment options, which actually ended up lowering my overall cost! It is rare to find such honest and attentive service. I highly recommend working with MJ if you are looking for a storage solution.”
“I am very pleased with my service. I was able to book movers last minute. Dione and Omar did such an amazing job helping me move. I recently lost my house to a fire, so all my stuff was sitting in a storage unit. They helped me take everything from the unit to my new house. They also were able to do it without me being there, which allowed me to finish other work that I needed to do in the meantime. I would highly recommend going with MVM if you are moving!”
“Great experience from choosing the unit to moving in. All digital process quick and convenient but Marvin was available and happy to help onsite. Unit is clean and well designed. Highly recommend!”
“Hannah and RJ were very nice to me this morning when I checked in for my unit. They provided great customer service and made me feel comfortable keeping my items here.”
“Lost my keys which had my storage locks in them . I go to W Broad location Tracy was so kind to help me with the situation. And the best part was she informed me that I would not have to pay out of pocket for my situation. If your looking for Storage CUBE SMART IS THE PLACE FOR YOU! THANKS AGIN TRACY.”
“Kellen was great. He had outstanding customer service. He made my move extremely easy from the South Hamilton Road location where the service is also great. I have been with Susan for years and that is one reason why I stayed with the company. Both locations are very convenient and close to my home. Thank you so much for your years of great service Susan. I am now looking forward to working with Kellen.”
“This is not the first time I have used the same storage Every time the same lady has helped me and again got the best deal to get me out of a jam. I was really upset because I had to move before my apartment Not the people were ready and gave me my key so I am stuck in limbo waiting I'm glad I didn't have to pay an arm leg For Storage”
“I stopped in to grab some boxes and Melanie was so nice! Cordell helped me take my items out side! I’m still looking for storage in the area and I would definitely recommend talking to these two.”
“Signing up was quick and easy. The rep helped find the right size unit at the best price. Before leaving I was all set up with the unit, the lock, and the app which provides easy entry to the facility.”
“Have had a great experience storing with them. They have always been extremely accommodating and strive to get me the best deal they can. Great service and employees have always been kind and patient.”
“Hi ? I would really like to thank Andrea she is always willing to help with thee best attitude. She has made every visit to public storage. A tree by knowing her job very well. And doing it also very well.
She's always willing to help when I'm there. I'm leaving this to tell her, thank you for all you 2. And thank you for what you did today
You deserve a vacation and an extra race.But since I can't do that, this is the way I thank you.He booked a good work.”
“Easy and stress free experience. The 2 ladies working fully explained everything and got me a storage unit set up within just a few minutes. Great location close to downtown, Grandview and Upper Arlington.”
“Scott was soo helpful! Honest and informative so I could make the best decision for my situation. I really appreciated how he took the time to go over so many options and answer all my questions. Another reason why I only choose Extra Space Storage!”
“I appreciated the in-person estimate that EE Ward offered. The company team, including Shanna and Kim Daugherty, made the entire process easy to follow and stress-free. A big shoutout to Gene Willis and his crew for their hard work — they handled the heavy lifting and moved my stuff between two states efficiently and with great care. They did an excellent job and were respectful throughout the process. I reccomend them all.”
“Started out great, changed to larger unit-Kathy was awesome.since then the price went up from 122 mo. without Xtra charges ....now its 200 mo. With addl charges. Even though nothing changed and I even went to auto withdraw to lower charges.
Still paying it but will try to downsize next few month.
Do consider cleanliness and fab workers a posiitive.”
“I have used this location twice and both times were a breeze! Customer Service is superb BUT I prefer in-person customer service. I just closed out my unit with Brittney and Kathy. Thank you to the both of them as well as to Public Storage! See y'all next year!”
“Chase was very helpful in getting me into a rental same day. He took me around and showed me multiple sizes and helped me figure out what size would best fit my needs.”
“If you're looking for a great storage facility with excellent staff, this is the place to go. We recently rented a new unit here, and Bryan, the gentleman who helped us, was absolutely awesome. He went out of his was to assist us and answered all of our questions.
He even cleared the snow in front of our unit when he saw us pull up to the garage.
Employees like him truly make a business stand out from others.”
“I could not speak more highly of my experience with Leonard! From our brief conversation over the phone, to meeting him in person, he welcomed my husband and I with professionalism and kindness. He answered all of our questions in depth, showed us how to access the gate, gave us a tour of the facility and let us know he’d (or someone from the team) will always be available to help.
5/5 experience!!! Thank you for making our first experience so easy Leonard!”
“I haven’t had issues here really, it’s always clean and even when the weather is bad the staff has helped me shovel into my unit. I recently got a call from Heather with great news regarding rent that has helped me. I have been highly satisfied with this storage for the 2 years I’ve had it. I definitely recommend for a safe storage unit.”
“Bill was phenomenal helping me get set up with my u-haul truck and trailer. He was fun to talk to and already had everything ready to go. I was in and out in less than 15 minutes.”
“Today, I'm giving 5 stars because Margie was pleasant to work with, understanding, willing to listen, and genuinely showed that she cared about helping me.
I recently won a storage auction for a unit at the Kinnear Road location. For those unfamiliar with the process, once you win a unit, you only have a limited amount of time to finalize the purchase and clean it out. The manager at the Kinnear Road location called me the day I won the auction and explained their office hours so I could complete the paperwork. Unfortunately, I couldn't make it that same day due to the limited hours, but I was told they would be open all day the following day, which worked perfectly for me.
Before heading over, I called the office but didn't get an answer. I assumed they were busy, so I drove there during my lunch break. When I arrived, the office was closed. I called again, left a voicemail, and returned later that afternoon, but the office was still closed. I continued calling before, during, and after my visits but never received a response.
Yesterday was the last day I had to finalize everything. After waiting for a callback that never came, I decided to stop by after work just in case. When I arrived, someone was locking up. I explained my situation and asked how I could complete the process. The employee informed me that their system was down and that I would need to visit another Public Storage location to finalize the auction.
While I wish I had known that sooner, the experience turned around from there. Kim gave me her direct number and told me to contact her if I ran into any issues. I initially drove to another location only to discover it was kiosk-only. Rather than continue wasting gas, I texted Kim, and she quickly directed me to the another location. She even called ahead to let them know I was on my way.
When I arrived at the Billingsley Road location, Margie was ready to help. She told me Kim had already called and assured me that she would take care of everything. Margie was professional, friendly, and efficient throughout the process. She also shared a helpful tip: whenever I win an auction at one of their properties, I can contact their location for assistance if the physical auction site happens to be closed.
The experience started off rocky and cost me extra time and gas, but Kim and Margie absolutely saved the day. Their customer service, communication, and willingness to help turned a frustrating situation into a positive one. Thank you both for going above and beyond.”
“This is the most polite business I’ve ever been to. They were super fast, the place was clean, the truck was ready to go. They even had a nice display of fruit for the taking at the front counter. Everyone was super polite, no problems.”
“Safe, secure, and convenient. Store manager Ashley was amazing. I left my storage lock with my keys outside my unit. Ashley found them and called me first thing in the morning! Thank you again Ashley!”
9:30AM - 6PM
580 E Dublin Granville Rd, Worthington
Self Storage
“Amazing customer service. The grounds were clean and convenient. Keith is such an amazing man. He made sure I knew how to reach him personally if it’s after hours. We’re off to a good start!”
“We overall have had a good experience with Stor All! They had a nice special when we got our unit and for the most part, the price has remained fair based on location. My only wish is that they were open longer as sometimes I need to drop off equipment later than 9pm”
9:30AM - 6PM
3800 W Broad St, Columbus
Self Storage
“Greg is such an awesome , sweet & kind guy!! He made my time at Just storage worth it all from his humility to his gentleness!! Keep being you Greg!! You are amazinggggg!! Great Job JUST STORAGE for hiring greeeg!! He’s a blessing to all who meet him!❤️”
7:30AM - 6PM
2000 Dividend Dr, Columbus
Self Storage
“This is the third time I have used planes out of Dayton and would use them again. It is a little bit on the pricey side but you know your goods are going to be delivered in good condition and in a timely manner.”
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“I wanted to share that Stacey at you upper Arlington Ohio office was the most helpful and pleasant I have encountered at any business in months. She was smart and problem solved for a customer. Fantastic job.”