Verizon, a leading telecommunications company, offers a wide range of services at their Upper Arlington store, including the latest mobile devices, 5G home internet, and business solutions. Customers can conveniently schedule in-store appointments or place orders online, with options for free 2-day shipping, express lockers, and same-day delivery. The Verizon Authorized Dealer in the area is praised for its excellent customer service. Employees like Trevor, Kayla, Alex, Aaron, and Ali have been described as knowledgeable, friendly, and going above and beyond to assist customers with their needs, whether it's helping with lost phones, eSIM issues, or finding the best solutions. The store is known for its quick service and happy endings. While the local Verizon Authorized Dealer receives high praise, some customers express a desire for a true Verizon store that can offer a wider range of services. Overall, the Verizon experience in Upper Arlington is described as fantastic, with a focus on customer satisfaction.
Absolutely outstanding service! Replaced my partner’s phone and Apple Watch under warranty in under 30 minutes! They are top notch here! :)
April 2024
Had a great experience with the manager, Alex. Had lost my phone and he helped us find the best solution and fix any issues. Super helpful, knowledgeable and friendly.
April 2024
Always fantastic servious. Never a wait, if possible literally assisted within minutes. Employees very knowledgeable on their products, sufficient with customer inquiries with always a happy ending. Super totally awesome ?!!
