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“Thankful for this positive experience! Getting a new phone and unanticipated new plan without any pressure was refreshing and welcomed! Blaze anticipated how challenging many of the aspects of making these changes might be for me and he walked me through them all. He treated me with respect and made it seamless. Blaze genuinely cared about offering a plan of more value at a better price! Great teamwork was also apparent at this store! Thanks again!”
“Went in for an upgrade and was greeted by Tripp who was very friendly and professional. He hooked me up with my upgrade and informed on other upgrades available for my account. Would definitely recommend this store to anyone. Great customer service and again Tripp is excellent to deal with!”
“The sales staff at this store location are phenomenal!
Unfortunately my phone (under warranty) stopped working due to a defective battery issue and Keenan helped me to problem solve the process in ways I was unable to due to the stress of the issue. It was a frustrating process of accessing customer service with no ability to use my phone and also trying to coordinate a fix (at another location) or decide on a replacement.
I will be forever grateful for Keenan’s willingness to help me with an issue that was not connected to sales but his dedication to simply help a customer who was struggling with a problem. He helped to communicate to other staff to anticipate how to help (this was a multiple day process) and to top this off, he followed up after my replacement was working by calling to check to make sure everything went smoothly.
In addition to Keenan’s help, another staff, Tyler, aided me in the process of getting my replacement phone up and running which was complicated due to errors customer service made in the replacement process. Both gentlemen were patient with the errors others made, bent over backwards with genuine kindness and assisted a customer who was paying only the cost of a deductible for a defective product. For me this was not a simple little ‘fix’ and the way Tyler and Keenan helped me, they renewed my faith in humanity in a really challenging week.
I am a customer of Verizon because of the incredible customer service from this store and the staff at this location consistently over the years.”
“I had a wonderful experience at the ZAGG store. The customer service and the attention to detail was impeccable. Thank you, Patrick.. I appreciate your customer service. My brother loves his screen protector for his S25”
“I brought my nephew’s Xbox s to my regular electronic shop, and they did an incredible job on replacing its HDMI and cleaning it
These photos were shared with me by their tech”
“Very quick repaired; within 10 minutes. Good customer service and staff are friendly. I ran around with broken camera lenses for months. He fixed it so quickly. Don’t be like me. Just get it repaired!”
“Elyssa is great! Super friendly, very helpful and personable. I couldn't believe how efficient she is!! I thought it would take forever, and she did it in no time! Keep this woman! Give her a raise! ?☺️?”
“Eli is pretty darned terrific. I’ve spent many hours on the phone recently. He resolved all within minutes and did all for me to move on quickly.
You have a winner in Eli.
Seems I can only write one review. My experiences though extend to wanting to write another 5-STAR.
Wacky circumstances had me back a few more times to complete something. Jack and another associate worked through the next steps. Then when a couple of other things popped up, I called. Jesse took the call. Asked Jack to call back. Jack gave me a time he would call. He did. He followed through next couple steps. A few days later he reached out to keep pursuing resolution. A couple days later he followed up letting me know all was taken care of. Frankly, I was so distracted by life these last few times, I would have let it slip. These folks did not let it slip.
Experiences with the folks of this store is refreshingly terrific.”
“Zack was very helpful and patient with us. He helped us get 3 new phones with new numbers and service for the best deal i could possibly find after running around for 3 hours.”
“This location always shows love, Zack and Abdul helped me get my teen daughters into a nice phone with a low monthly payment... we all left satisfied and with good network so I can always reach them!!! They are great!!!”
“Bar helped me get an upgrade on my current phone from S23 to a galaxy s26. friendly spit very friendly, spent 2 hours with me. Helping get my phone together, excellent customer service skills. Thank you.”
“Amine helped me out with upgrading my phone. The process was smooth as butter, and he was absolutely amazing to talk to and work with on this upgrade! Couldn't have asked for a better experience. 5/5, 10/10, whatever scale you prefer.”
“Jackson was so amazing and helpful. I’ve been experiencing the same problem for almost a month and today I came in and Jackson was more than helpful. He helped me get my problems solved in a short matter of time. He was wonderful!!! #givehimaraise”
“Quinton was a very good um. Person, he helped me with my phone and I really appreciate it.Can you give him a ten for me?Thank you. He was really helpful and got my phone cleaned up for me. 10/10 service today at the store”
“I call to upgrade my plan.I was ready to pay, and he simply told me called 611 this way.It would not cost me nothing to upgrade my service.This is why I gave five stars”
“Here's the deal, LIMITLESS went to numerous shops around the city and everyone was more concerned about profite over people.
Julian hands down earned my customer loyalty for life. Their products and professionalism transcends all competition. When you go to Julians, your technology becomes LIMITLESS!”
“Walked in to Cricket to transfer my phone from T-Mobile and John was absolutely phenomenal! The process was so fast and simple. I thought I would be in there for hours but under 30 min. Come to this location only guys 😊”
“Great Customer Service, I was met by ATT representative as soon as I walked in. I needed to upgrade my cell phone due to age of phone. My options were thoroughly explained to me. Found the phone that met my needs. The whole process of transferring phones went smoothly and quickly without anything being lost. Could not be more satisfied. Thank You”
9:30AM - 7PM
5474 Roberts Road, Hilliard
Mobile Phones
“Great Service from Naser been working with him for years. He explained everything completely and helped me get the phones I really wanted today. I bought two he’s a great salesman. Thank u.”
“I stopped by to look around and ask a few questions, and I had a great experience. Every staff member was friendly, welcoming, and eager to help. It was great to see the team working together while maintaining such a positive attitude and enjoying what they do.
Janielle assisted me during my visit, and she was especially kind, knowledgeable, and professional. I truly appreciate everyone’s hard work and excellent customer service. I will definitely recommend this AT&T location to my friends and family.”
“Brett, the Manager at the Olentangy ATT store, did a terrific job solving my problem with getting a transfer pin for my cell phone number. He was knowledgeable and quick to see what needed to be done More importantly, he was personable, courteous and very kind! ATT is luckily to have him as an employee.”
“Zakia and Gul were very helpful in setting up all of our phones. They were also able to troubleshoot and resolve an issue on one of the devices. We really appreciate their outstanding customer service!”
“I came here, to activate new line and switch my phones first I tried to get all details but I got exhausted with the customer service with other carrier but when I came to mohammed he helped me with all the information and then I got the details to switch and the process was so smooth with mohammed now this is my permanent store because of Mohammed.”
“Ahmad provided us with the best service there was a lot of speed bumps and he concurred them all with the greatest finesse. We enjoyed working with him. I recommend his service to anyone”
“Tanner was great. He helped me out with all my questions really knowledgeable. He helped me with a quote and it was really quick and cheaper than I thought it would be.”
“As soon as I explained the issue, they told what they want to fix on it and they get it done in front of me, these tecks dosent play when it comes to phone problems”
“Malek was very very helpful.came in on memorial day.totaly solved my problem and helped me pick out a new phone and get me all set up.i will be coming back to this boost from now on.5 stars”
“James helped me transfer my data to my new phone without issue or problem and gave me a great deal ask for James when you come to this boost store 10/10 would recommend”
“Man at the location was extremely helpful. Looked into my mom's device to make sure it didn't have a virus and didn't force anything extra on me. I appreciate the good customer service and friendly attitude”
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“I had a great experience at the Verizon Store. Leo was very courteous and helpful. I will always come to this Verizon Store because of their excellent service.
Thank you”