10AM - 5PM
4740 Reed Rd, Upper Arlington“Aaron at this location was an excellent help. I had issues with my eSIM that needed fixed and he knew exactly what to do and fixed it in minutes. I appreciate his knowledge and timely solution!”
11AM - 4PM
6820 Sawmill Rd, Columbus“I had a bad situation happen with my account. Two of the agents at this store went above & beyond to fix the problem for me. It took a couple weeks to get resolved but they kept in contact with me through the process & everything was completely fixed! I was very pleased with how everything worked out! Would definitely work with them again!”
11AM - 6PM
465 S State St, Westerville“Gabrial Caron did a fantastic job of rescuing my phone transfer despite the fact that he was basically forced to do it blind since my old phone was shattered. Jedi mind tricks for sure, awesome representative - class of the city.”
11AM - 6PM
1307 W 5th Ave, Columbus“Taylor was a great salesman! Went above and beyond to help me get my phone set up. I would come back again and again. Couldn't recommend this Verizon enough. Thanks for everything”
“Jaredo and his co worker ( sorry I forgot his name he told me 10 seconds ago. ) they went above and beyond to help process a refund on an overpayment issue. Every time I'm at that store it's a pleasant experience.”
“Jenn was really great!! Came to purchase a phone for my daughters birthday, Jenn gave excellent customer service, very patient, informative and friendly, will be back to this location again!!!”
11AM - 6PM
3416 N High St, Columbus“Elyssa was excellent with the whole process of setting me up with a new phone. She was incredibly nice and knowledgeable. I highly recommend coming to this location. Excellent service.”
“Shoutout to Gabe. Was very helpful and patient during an upgrade. Took about 30 minutes trying to transfer data and when that wouldn't work he did not charge me a dime. Would recommend this location.”
“Go to see miesha Caleb & aj they were absolutely helpful and made my day with my new devices short painful wait with the all the humor and great attitudes 10/10 recommend”
“They repaired the HDMI port on my PS4. They estimated a week, but got it done on 5 days. So glad to have it back and working. Tech is too disposable these days. Great to have a place which does repairs!”
10AM - 9PM
4193 W Broad St, Columbus“Quiet staff but s/o to the guys for getting my phone fixed ( back camera , whole back of iPhone shattered and I couldn’t hear our either of my speakers smh) best $200 ive spent !”
10AM - 8PM
1101 E Weber Rd, Columbus“I'm going to boost Mobile tomorrow it says I can get a iPhone 11 if I switch my number for $49 so we will see my name is Megan Nicole Wagner here I come boost”
11AM - 5PM
6530 Perimeter Dr, Dublin“I highly recommend this AT&T location. Timothy was kind, and knowledgeable and helped with all my questions on a new upgrade. They also had a good selection of the phone I needed, where other stores were out. Thank you !!!”
“Donavon and Brandon were phenomenal. We ran into some complications getting me setup for Firstnet, but they were great troubleshooting the problem. They were able to solve the issue before I left the store and provided great service the entire time.”
“Update: I originally gave this company one star because of what was poor customer service. The manager called my grandson and told him he owed me an apology for how he responded to me. He told my grandson to bring the Xbox back in and he would take another look at it. I’m happy to say that the Xbox was able to be fixed and is now working. I didn’t update to a five star because of how this was first handled, but they redeemed themselves.They are a rip off. Pay attention to the low star ratings . My grandson took his Xbox in for repair. Paid $120. Took it home and plugged it in. Same issue is still broken. My grandson took it back and they told him it can’t be repaired, that he broke it more. My grandson said the part was more loose than before they so called repaired it. I called and spoke with the manager. He said it was fixed when it left his store and he wouldn’t do anything about it. I asked if I could bring the Xbox in and have him show me what he fixed and let me take pictures of it. He said “no, we aren’t doing that”. Why not if you did the job correctly? How is it now not fixable now?Was it not fixable when you received it, but you jiggled some stuff around to make it seemed like you fixed it and stole $120 from him? If you securely fixed the issue it should not be broken within hours of it being fixed. Don’t do business here.”
“Great staff. Whatever problem I have with my phone I can call or go to them,very patient with explaining situations. The best phone provider and excellent service.! Thank you Central & West road, Metro! Alex & staff, your most caring customer! Ms Cheesecake ????? ??.lol you know who this is ?. Keep up the great customer service.the best ever ?”
11AM - 6PM
7040 Hospital Dr, Dublin“Atlantis Moyer is the manager and she took outstanding care of us. She took time to explain choices and costs. We were happy with our choices and to our surprise she helped us transfer the data to the new phones. The personal touch from Atlantis and Mike—he helped with some last steps—was unexpected and very helpful. We will keep coming to this store.”
“they did a great job with my 13 pro max. they fixed the phone in 15 minutes and helped me with the case and screen protector. Great customer service! Highly recommend everyone to check this new place for repair and accessorie”
“Worked with Philip who was excellent! The best customer service I have experienced with ATT in years. He was so knowledgeable. He was on time for the appointment. Helped me with upgrades and accessories. I am so happy and grateful for him and I will be coming back to this store only for a long time. I highly recommend this location!!!”
“The people that work in there our wonderful awesome knowledgeable they always right there to help you out tell you about the latest things that MetroPCS has to offer their uncredible there they go above and beyond every time I go in that store that's my favorite store to go to. And once I get the chance to find a place I hope I find a place out here so I can be close to that store. Cuz if not I will make and go out my way just to go to that store. Another good store is I don't know if the gentleman still works there or not he makes that store awesome and goes above and beyond actually he does the same thing that these two people do at this store those two stores along with that one dude is at Morse road store as wonderful I went there a few times and he wasn't there they seem not knowledgeable on both types of phones android and iPhone not everybody has iPhones okay just let me tell you that your people need to know about both Android and iPhones to really help your customers out there's a couple stores that I went to the people that work there only know about iPhones and very little or no knowledge about Androids.that being said step up your game on that level. Other than that these two stores are awesome to go to!”
“Very friendly and helpful!The gentleman working the counter even seen my distress heard my call and DEFINITELY went above and beyond to help my situation! Thanks for the slide on the $3 till next visit!”
11AM - 6PM
1090 Parsons Ave, Columbus“The brother named Ty knows his business. Total respect. Very knowledgeable. The BEST PERSON YOU COULD EVER HAVE WORKING FOR YOU.SHOULD HAVE THIS BROTHER DOING YOUR COMMERCIALS.”
11AM - 7PM
1281 Morse Rd, Columbus“My daughter was replacing her phone and the man who assisted her was very helpful however like most places today he needs more employees. It was a took way too long.”
11AM - 5PM
900 S High St, Columbus“Ter'ron(Sales Rep) is superb in his expertise knowledge and Professionalism to assist anyone who goes into the store with beautiful, Professionalism that can't be matched! He's the epitome of Customer Service Representative!”
“Best boost location i have ever been to! AWESOME service and AMAZING staff! I only came in to price a phone and got the best deal on two new phones a case and a screen protector! These guys Raymond and Wally treated me soooo well! This is the location to go to when you want to be treated right!”
“Wholesale gadget and repair is excellent ! I have purchased multiple refurbished electronics and had screen repairs done. If there is ever an issue they work to make it right. I always go here for repair or electronic questions.”
11AM - 6PM
2518 W Broad St, Columbus“Really helpfull I don't think I could have a better phone and I was desprate and financially embarrassed but they made it happen half way decent phone and a affordable plan”
11 AM - 6 PM
1506 Morse Rd, Columbus“Best place ever. Always BEST CUSTOMER SERVICE. Recommended to all. I bought a new phone from them 5 years ago and today I upgraded it to another newer phone, they helped me to transfer all my data to new phone, also taught me how to use it. VERY VERY HELPFULL.”
“Visited on 8/4/2023 to upgrade my Note 20 to the Galaxy 23 Ultra. All of the employees working here were friendly and very helpful. 100% would recommend. Janielle assisted me as soon as I entered the store and helped me get the best available discounts possible.”
“Drew was patient, informative and professional. It was a pleasure to receive true customer service, a dieing art that Drew is reviving one customer at a time. He will be our go to moving forward.”