Valley Ford Truck, Inc. is a local Ford dealer that proudly serves the community with their service, new car sales, and used car sales needs. Customers have had mixed experiences with the business, with some highly recommending their mobile service as a timesaver and praising the awesome manager, Sabrina. However, others have reported poor customer service, such as lack of communication, being passed around to multiple employees, and unexpected fees. One customer was disappointed when promised fees were not waived, and the service manager did not return their call. Despite this, the mechanic, Michael, was described as pleasant and helpful in answering questions. On a positive note, another customer had their truck towed to Valley Ford, and the problem was assessed and fixed quickly, leaving them very happy with the service. Similarly, a customer had a good experience where the service staff drove them home and later delivered their car, with the customer stating they want "Ford A1 service all the time everywhere." Overall, the reviews for Valley Ford Truck, Inc. are mixed, with some customers praising the service and others reporting disappointing experiences. The business seems to have room for improvement in providing consistent, transparent, and attentive customer service.
This is my family’s second time coming to Cody Corwin here in Medina and he is absolutely amazing! It was my first time buying a car in my name and he made the process very easy and understandable. Forever appreciative!!
December 2025
Julio was awesome. Was upfront, honest, made the experience great. I would highly recommend him to anyone. No BS. Got me what I wanted at a fair price
December 2025
My 4th purchase from this dealership! Thank you Alexa!
