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“At the Vandalia branch. The service was pleasant, respectful, professional and they found an affordable and reasonable solution to my situation. So, far I'm very happy with them. They did not cause me any problems over my disabilities. Thanks.”
“Very friendly staff. Easy to work with. Love banking there! Walk-ins are welcome and they usually have at least two tellers and one specialized Banker on when I go there. Frankly though, my last visit there yesterday, the teller wasn't that friendly. She wasn't unfriendly. But, usually the folks are a lot more pleasant.”
“I had a fairly unique set of circumstances recently as a Realtor/ non member that required the assistance of the Manager Taylor, she was under no obligation to assist whatsoever but did so graciously! She was kind, professional and incredibly accommodating. I would recommend this bank to anyone of my clients!”
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“Just wanted to say as a member and a customer. Rhonda and Shawna have been the most Helpful over the years. Understanding and Reliable when it comes to my banking needs. When it comes to knowledgeable product information and attention to detail I'm truly happy with my choice of banking institutions. Glad they hire the best employees with integrity and true meaning of follow through. Wishing you both the best. Thank you.”