Cricket Wireless Authorized Retailer is praised for its exceptional customer service, particularly from employees like Jessica and Jonah. Customers report quick and efficient assistance, with Jessica helping them set up new phones and resolve technical issues promptly. Jonah is recognized for his friendly demeanor, honesty, and extensive knowledge, going above and beyond to ensure customers receive the help they need. Many reviews highlight the personable and professional approach of the staff, making customers feel valued and supported. Overall, this location is highly recommended for anyone seeking reliable service and assistance with their mobile needs.
My phone's screen broke so I went in (with little kids in tow) and was back out with my new phone all set up in about 15 minutes. Thanks to Jessica for her fast awesome service! I described what I wanted in a phone and she went to the back to find me what I needed.
February 2024
Thank you to Jamie the manager - so beyond helpful and kind - will def be back
February 2024
I came in with an issue connecting my phone and Alexa. The Sales representative named Jessica was the most informative and helpful young lady. She was able to assist me promptly and fixed my issue