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“Phone wouldn’t allow me to make a payment and Dominic went out of his way to make sure everyone was helped including myself. He was helping three people at once and did an amazing job! 10/10 recommend”
“The customer service was the best I’ve ever had . Everyone was very polite and super helpful . I was seen and helped the second I walked in they answered all my questions and assisted me completely . I’ll never go anywhere else !”
“My wife and I recently visited this location and had the pleasure of working with Katie. We came in with some very outdated iPhones and were long overdue for an upgrade. From the moment we arrived, she was incredibly helpful, attentive, and professional, making what is usually a stressful and time-consuming process feel easy and enjoyable.
She guided us through everything seamlessly, and before we knew it, we were walking out with brand new iPhones. The entire experience was efficient, smooth, and genuinely pleasant.
We truly appreciate her excellent service and would absolutely return for any future needs. Thank you, Katie, for turning what’s typically a painful experience into such a positive one!”
“These guys are fantastic! They gave me the best advice and quickest service to resolve my phone issue. So very much better than dealing with Verizon! I was back up and running in no time! Thank you, RizTech!”
“I’ve been to the store several times because I’ve had a cracked screensaver. Scott and Brandon are both very kind, professional and helpful. They’ve solved my problem quickly and perfectly. I will go there again and recommend them to everybody.”
“Shawn was extremely helpful and patient while assisting us with upgrading and transferring our phones. Despite several hiccups that were completely out of his control, he made sure everything was set up correctly and that we were well informed throughout the process. We truly appreciated his excellent customer service and highly recommend visiting this Verizon location!”
“I worked with Emily at the Medina store. Could not have had a better experience. Will go back as past employees were not helpful. She is knowledgeable and took care of everything quickly and got me out of the store in a decent time frame. Recommend Emily to work with!! Awesome experience!!”
“Jason is the best. He is very helpful and good at everything he does. I got a great deal on a phone and a tablet. If anyone wants a deal on a phone and or a tablet. Jason is the guy to see”
“I got my screen fixed at this location in the mall. The service was great, fast, and affordable. The man helping me was very professional and kind. I highly recommend this place!”
10AM - 6PM
3890 Medina Rd, Akron
Mobile Phones
“EXCELLENT service on a Sunday afternoon just before closing time! Arli was knowledgeable, helpful, kind, and got us out the door in no time! Thank you, AT&T! Couldn't have asked for more!!!”
“I was having some issues with my phone so I went here to see what they could do to fix my phone. John spent two hours trying to get it to work and officially had to buy another phone because mine finally went dead on me. John is absolutely amazing, very kind, so very patient especially dealing with a customer like me. If you need help or need a new phone I HIGHLY recommend John.”
10AM - 8PM
96 Rothrock Rd, Akron
Mobile Phones
“I walked in not knowing a thing about what’s new with tvs since I haven’t shopped for one in like 10 years. A young man named Omar approached me and was one of the most professional and kind person I have ever spoken to in a store. He broke down the ins and outs for me and asked me questions that I had no idea were important but in fact it helped me understand so much more. He got the guys out to my house and they hooked up all the surround sound he recommended and the new 83” and it was truly the best experience I could’ve had.”
“Yahaira was a superior store manager who helped me resolve my phone problem. She was kind and a lovely lady to deal with. She made my day and I love Cricket. She needs a raise!!!!”
“Took my sister in to get a new phone. Her previous phone was so old that it took a long time to transfer the data. Dani was the most helpful, knowledgeable person, my sister was overwhelmed with everything Dani did for her. Dani’s customer service was outstanding.”
“Mackenzie B was great. She helped us switch providers, get new phones, and add my cousin to our plan for cheaper than what we were paying before at another provider. She did all of this within 2 hours and we were out the door with our new internet also.”
“We had the best experience with Nate Meel today at Verizon on N. Court in Medina! He absolutely made our day! He will forever be our go to sales representative at Verizon. He went over and beyond to make sure we were happy with our visit! Thank you Nate!”
“Good service/ no beating around the bush/ appreciated the honesty / Anthony truly likes what he does. We are business customers. Clean store and places to sit, plenty of parking. Thank you”
“Brian helped me purchase my new phone and sign on for Verizon WiFi for my home. He is professional, knowledgeable and considerate. Took the time I needed to become familiar with my new devices. He is an asset to the company.”
“Today I had the pleasure of being helped by a woman named Sequoia. I apologize if I got the spelling wrong. I was waiting in the store to be helped for an extended period of time and even though she was not assigned to be the one to help me she came over and made sure that what I needed got done. She was extremely polite and funny, she was also very knowledgeable about the items that they sell. After being helped by her, I will for sure return to this Apple Store at Summit Mall.”
“Chris at the T-Mobile store in Fairlawn did an amazing job. He stayed late so that I could replace my phone cord. He went above and beyond. He and his team. Great job. ??”
“I have been a spectrum customer for quite a bit, I had a good experience at this location. I went to upgrade my phone Daniel was professional and quick
Thanks for a good experience”
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“Uriah and his team did an excellent job for me! He went the extra mile to get my account set up properly and my new phone with all the accessories. Really appreciate this location!”