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“My Dad and I went to this verison store so he could get a new phone.
Zachary went above and beyond to help us make sure we get the phone we want and to also make sure we get all the discounts we could.
I would highly recommend this location on the customer service alone.
Will always go to this verison store.
Also, this is a comment on an earlier post by someone. There is no Giant Eagle at this location, they have plenty of parking”
“Great experience at Verizon. The rep made my phone upgrade quick and easy, explained everything clearly, and helped me choose the right option. They also did a perfect job applying my screen protector—no bubbles at all. Friendly, efficient, and very helpful. Thank you James!”
“Drew was Spectacular! My wife went in to upgrade her phone to an iPhone 15. We spent a short time with Drew, and I went home with one too. Knowledgeable and efficient. Great employee!”
“Katie is the best boost sales rep in the northeast Ohio area. She really knows her stuff! Highly recommend going to boost Mobile in Medina Ohio off North Court St.”
“My Android phone wasn't charging and wasn't connecting to my truck for GPS.
I took it to RizTech thinking I needed a new plug and assuming it would set me back $100 or so.
They cleaned the plug and tested it with a thingamabob for NO CHARGE!
Phone now charges and connects to truck for GPS.
Thank you RizTech!”
10AM - 7PM
2736 Medina Rd, Medina
Mobile Phones
“Joshua was extremely helpful! I had to come back a couple hours later for additional help and he did a great job! Very cool and calm. He stayed after closing to make sure I knew what to do (restore my messages). Thank you so much!”
“I’ve been to the store several times because I’ve had a cracked screensaver. Scott and Brandon are both very kind, professional and helpful. They’ve solved my problem quickly and perfectly. I will go there again and recommend them to everybody.”
“Jason is the best. He is very helpful and good at everything he does. I got a great deal on a phone and a tablet. If anyone wants a deal on a phone and or a tablet. Jason is the guy to see”
“I got my screen fixed at this location in the mall. The service was great, fast, and affordable. The man helping me was very professional and kind. I highly recommend this place!”
10AM - 8PM
1088 N Court St, Medina
Mobile Phones
“Customer service was great but they need some new iPads holy, the thing crashed on him like 30 times making me have to stay for 2 hours on a job that could’ve taken 15 minutes”
10AM - 8PM
3890 Medina Rd, Akron
Mobile Phones
“Alex was the most patient and helpful person for us to work with.
We were trying to move back from Consumer Cellular and it was not as easy as one would think. It took 3 visits and phone calls but all was resolved with levity and humor. Well done!”
“I was having some issues with my phone so I went here to see what they could do to fix my phone. John spent two hours trying to get it to work and officially had to buy another phone because mine finally went dead on me. John is absolutely amazing, very kind, so very patient especially dealing with a customer like me. If you need help or need a new phone I HIGHLY recommend John.”
“Yahaira was a superior store manager who helped me resolve my phone problem. She was kind and a lovely lady to deal with. She made my day and I love Cricket. She needs a raise!!!!”
10AM - 8PM
96 Rothrock Rd, Akron
Mobile Phones
“I walked in not knowing a thing about what’s new with tvs since I haven’t shopped for one in like 10 years. A young man named Omar approached me and was one of the most professional and kind person I have ever spoken to in a store. He broke down the ins and outs for me and asked me questions that I had no idea were important but in fact it helped me understand so much more. He got the guys out to my house and they hooked up all the surround sound he recommended and the new 83” and it was truly the best experience I could’ve had.”
“Got my granddaughter a new phone. The young man named Chad was so helpful in getting her new phone set up and ready for her. I will going back to the Barberton, Ohio store again soon to get me another phone.”
“Good service/ no beating around the bush/ appreciated the honesty / Anthony truly likes what he does. We are business customers. Clean store and places to sit, plenty of parking. Thank you”
“There is a recent negative review of this store complaining about needing the T-life app to purchase or upgrade a phone. While annoying, that is no fault of the employees at the retail stores. I had to jump through many hoops to upgrade my phone, but Abby was extremely helpful and patient in explaining the process and walked me through every step. Seriously amazing. If you are unsure what you need to do or what the process entails, I highly suggest you call or visit the store BEFORE you plan on purchasing a new phone so you can have your ducks in a row and make the process as smooth as possible. Again, NOT the fault of the employees, they are just following policy! Once I had everything in place, the process of upgrading was quite simple and didn’t take long at all. Abby explained differences between iPhones so I could make an informed decision on which model was best for my needs. I never felt pressured to purchase the most expensive or latest model. Kevin got all of my data and information transferred from my old phone and let me know about features on my new iPhone. I did purchase some accessories that were comparably priced to what I’d find at other stores, and I felt good leaving the store with a case and screen protector on my new phone. This store also has an employee that speaks Spanish which was nice to see!”
“Was at the Verizon store on N. Court St. in Medina, Ohio. Nate helped me out and he resolved my problems after a month of going back-and-forth. Very very helpful. Thank you again Nate.”
“Brian helped me purchase my new phone and sign on for Verizon WiFi for my home. He is professional, knowledgeable and considerate. Took the time I needed to become familiar with my new devices. He is an asset to the company.”
“Today I had the pleasure of being helped by a woman named Sequoia. I apologize if I got the spelling wrong. I was waiting in the store to be helped for an extended period of time and even though she was not assigned to be the one to help me she came over and made sure that what I needed got done. She was extremely polite and funny, she was also very knowledgeable about the items that they sell. After being helped by her, I will for sure return to this Apple Store at Summit Mall.”
“Chris at the T-Mobile store in Fairlawn did an amazing job. He stayed late so that I could replace my phone cord. He went above and beyond. He and his team. Great job. ??”
“Been here a few times and they've always been steady, prompt and responsive. Shout out to Maurice as he's been great the last couple visits on dealing with a phone issue I've had.”
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“My phone was stolen. Joshua, helped me with find a replacement upgrade. Recovered all my information. The customer services was excellent and I would highly recommend.”