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“Great customer service with no pressure. Our salesperson Natalie was courteous and listened to our requirements. She then helped us find exactly what we were looking for. We also received a personal follow up message from the owner Alex thanking us for our purchase. This is how to get our repeat business.”
“A great experience from start to finish. Adam was so helpful, knowledgeable and professional. It’s clear he has a passion for customer service. He answered all my questions, made recommendations and found me exactly what I needed with no sales pressure. If you’re in the market for a new mattress, go see Adam. He will take care of you!”
“My family had a great experience with your staff. We felt welcomed as soon as we entered the store. We were given the opportunity to look at our own pace and were impressed. You have earned a forever customer.”
“I've bought several accessory items from this store. I purchased a Mantle Piece beveled mirror, dark oak, scratch and dent section ? Queen size bed frame excellent quality, The movers put in back of my truck with care. They were experienced. Very reasonable, No tacky or substandard merchandise”
“This space is so fun!! A great mini adventure, perfect for some indoor enrichment during the long slog of Cleveland winter. There are so many cool and interactive photo spots to choose from, and creative surprises await around each corner. Also got to meet Coco herself, and she is so friendly and kind! Highly recommend this spot (not to mention then you're already at the 5th Street Arcade/Downtown, which is the perfect launching spot for more adventures)!”
“After struggling with back and body aches, I began searching for a new mattress. Sleep Outfitters caught my eye because of their stellar reviews, and I went in hoping to work with a salesperson named Chris. Instead, I had the pleasure of meeting Paul, and he immediately made me feel at ease. It wasn't the typical awkward sales experience; it felt like I was shopping with a friend.
I explained my back pain, and Paul listened carefully, showing me several mattresses that fit my needs. His recommendations were spot on—I almost fell asleep on the one I chose! The entire experience was one of the best I've had in a long time. Paul’s passion for his job and genuine customer service were incredible.
I've already told my friends and I'm sharing it here: if you're looking for a new bed, go to Sleep Outfitters and ask for Paul. You'll find the perfect mattress for you and have a great time doing it. Thank you, Paul—you're awesome!”
10AM - 8PM
23100 Broadway Ave, Oakwood
Furniture Stores
“My sister and I had the pleasure of visiting the Oakwood location. Salesman Reggie was polite, knowledgeable and very professional. He was completely committed to finding the perfect solution to our needs. I highly recommend Reggie!”
“We recently purchased several new tables for our living room. Martha and Lanaya were great to work with. The pieces are beautifully made and are a nice update to the room.”
“We are extremely happy with how our custom conference table turned out from Chagrin Valley. Their team was great to work with and we are very pleased with this beautiful table that adds such a nice touch to our office. Would highly recommend them to anyone who is looking to add a stunning custom piece to add to their home/business!”
“Staff was very friendly and accommodating. We ended up exchanging a product for a less expensive one and the refund was processed with no issues. Due to the great customer service we plan to buy our bedroom set from NE Factory direct as well.”
“It was a nice place to look for a couch. Only complaint is I asked a question, they were supposed to call me back and never did.
I did see your reply. I dont think the weather is an excuse for not responding. Its been over a week.”
“House has an eclectic
variety of merchandise. Their store is fun to browse and to buy a special gift, something for the home, or a treat for yourself. The staff is friendly and helpful. House is the kind of boutique establishment Hudson is known for.”
“Petitti has beautiful healthy plants and shrubs for sale for fall planting. The selection of trees are displaying vivid fall colors. The employees are helpful and knowledgeable.”
10:30AM - 7PM
4639 Northfield Rd, Cleveland
Furniture Stores
“Place is nice and clean. Staff is professional. Stress free experience! Very nice pieces of furniture to fill any part of your home! Will return! SERGIO IS THE BEST!”
“My wife and I visited the Lyndhurst store on 11/1. We were quickly greeted by the sales rep, Clark, who walked us through everything there was to know about Lovesac and the system. He answered all of our questions and was incredibly helpful. He made sure to put us as ease by reminding us that there was no sales commission, that he was really there to help us feel at ease considering the price of the couches. After walking us through everything and giving us a few quotes, we left basically knowing that any future furniture store trips would not be necessary, that Lovesac was the right choice.
We order our two Lovesac couches on 11/3 and they were delivered on 11/7, just about a week after leaving the store.
Long story short, great couch, easy assembly, and we are happy with our purchase, and this was all primarily driven by the fantastic service we got from Clark at this location. Thanks again Clark, we really appreciate your help!”
“I cannot begin to say enough good things about my experience at MOD. This past spring, I was in the market to buy a new sectional, and I had previously had good luck with Norwalk products. (Plus, it was important to me that Norwalk furniture is made right here in Ohio). Norwalk has lots of options to play with online, but I really wanted to see fabrics and sit on the pieces in person, and also talk to someone with knowledge. I located MOD as a Norwalk dealer and was blown away. Adam, in particular, was instrumental in really listening, providing fabric samples and advice, considering which layout options would work best for our space, and overall just being an excellent person to work with.
I also love their storefront and was able to purchase several smaller decor pieces that really finished off the look. If you are looking for remarkable customer service and just genuinely nice people, along with great products - look no further than MOD in downtown Hudson.”
“David and his new associate in training were very kind, very knowledgeable in their presentation and demonstrations of the products on hand, which made the purchase we made and easy choice. It was a thorough start to finish experience that I was not expecting going into a Sleep Number store for the first time. I was impressed beyond expectations!! Thank you David”
9:30AM - 9:30PM
1958 Warrensville Center Rd, South Euclid
Furniture Stores
“Always a pleasant experience. On this particular trip it seems that all the shelves have been freshly stocked for the spring season. I had to force myself to leave. The personal care section is an excellent section to put together a gift bag! The HomeGoods section is addictive and full to overflowing with amazing ways to decorate and cook etc etc. Their pet section is amazing too”
“Ron and his team built and installed custom shelving in my home. Throughout the process, Ron was communicative and friendly and answered all of my questions. The final product is GORGEOUS. Also the store is quite lovely! Highly recommend this business!!”
“The Great Escape has expensive products, but they are worth it. It is nice to have the items on display so you can see the quality and try out the furniture. We have purchased all of our deck furniture and umbrellas from the Macedonia store and they look just as beautiful today as they did when we purchased them over a decade ago. To make our lives even easier, the store has our entire purchase history and they were able to sell us additional items of the exact same quality because they knew what we had purchased back in 2013. I can't say enough about the wonderful customer service we receive here.”
11AM - 7PM
24365 Cedar Rd, Lyndhurst
Furniture Stores
“My husband and I stopped by Arhaus interested in purchasing 1 item only: the Calista bed. Instead, we walked out having purchased furniture and accessories for our great room, dining room, kitchen, sunroom, and bedroom. THAT is a testament to Ashley Molignoni and Troy Valentik. Their professionalism and expertise, combined with warmth, kindness, and patience, made our shopping experience stress-free and fun. We selected every piece of furniture and accessory with confidence through their guidance and plan on turning to them for any future needs. Thank you, Ashley and Troy, for creating a home that feels elegant, warm, peaceful, stylish and welcoming!
You’re the best!
Tania and Dan Skowronski”
“I had a fantastic experience with this rental company during my recent trip to Cleveland. I was in town for a week to undergo surgery and begin my initial recovery, and they made the process incredibly smooth.
They arranged to deliver a recliner to my hotel, timed perfectly for shortly after I checked in. The team handled the setup efficiently and worked with us to schedule a convenient pickup before checkout.
Every person I interacted with—both on the phone and in person—was kind, professional, and extremely helpful. The delivery and pickup crew were especially great.
The recliner itself was exceptionally comfortable and made a huge difference in my recovery. Sleeping in it throughout the week was a relief. I’m so grateful for the excellent service and wouldn’t hesitate to recommend this company to anyone. Thank you all so much!”
9:30AM - 9:30PM
1958 Warrensville Center Rd, South Euclid
Furniture Stores
“Man!!! When i tell you the line was unbelievable, that's what i mean! I'm like I'm going to be in here forever! They got me in and out! Great speed, great service.”
“Awesome items, great prices, and amazing people. It is not only a Thrift heaven, with one dollar clothes! It is also a boutique with great items. Like this music box.”
10AM - 4:30PM
13 E Main St STE 1, Hudson
Furniture Stores
“Marissa and her team have always been top notch with not only their designs but also from the client/contractor relationship perspective making sure that each job flows smoothly. Her team is detail oriented and will make sure they leave you happy.”
“SO GRATEFUL that I was able to get a mattress & box spring brand new for my new place. The delivery service was AWESOME!!! They really assist with us veterans that transitioned from homelessness to having a home. Thank you guys so much.”
“Every time I’ve gone in the staff has always been super helpful and knowledgeable. It’s a beautiful store and they carry really nice quality linens- I’ve done my last 3 beds with them. If you like the finer things this is your place.”
“Our Ethan Allen recliner's left rear leg was broken during delivery. The Ethan Allen representative said the leg will be replaced, but it will take three to five weeks for the new leg to be manufactured. Then, a company repair person will schedule a time to come to our house to replace the leg. So, it’s too early to rate our satisfaction. Everyone has been concerned and accommodating. Otherwise, the recliner is very nice and extremely comfortable. We are anxious to get it repaired.”
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“Friendly employees. When I parked for next day delivery...cops woke me up..told me I had to park down the road at fuel right. Thieves had been breaking in stuff.Park big rigs at fuel right down the street..... police notice !!!!”