Metro by T-Mobile at 2132 Elm Rd NE offers excellent prepaid plans and a range of 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and knowledgeable staff, particularly highlighting the helpfulness of Gani, who is praised for resolving issues and providing clear explanations. Another staff member, Bhagi, is recognized for addressing account problems and offering discounts and free phones. The store is known for its great customer service, with many recommending visitors to seek out Gani for assistance with their phone needs. Call (330) 469-9807 or visit today for more information.
Baghi at your Niles Ohio store is very knowledgeable and informative. Thank you for your service.
August 2026
Amy was wonderful. Service was prompt, professional and friendly. I was very happy to return to Metro for service and really enjoyed my experience in store.
August 2026
If you want free phone goto Metro on Elm road beside holiday bar oppt dairyqueen. Just got a free samsung a17 upgrade, with premium accessories for free. Sunny is the best.
