Metro by T-Mobile at 2681 Youngstown Rd SE offers affordable prepaid plans and a selection of 5G phones from brands like Apple, Samsung, and OnePlus. The staff are friendly and helpful, providing clear explanations and assisting with phone setups and transfers. Customers have praised employees for their professionalism and efficiency, especially in transferring data, setting up new devices, and fixing issues quickly. Some customers experienced billing concerns, but staff members were able to resolve these problems promptly. Overall, the store is known for good customer service, helpful staff, and a wide range of plans and devices. Visitors can expect a positive experience with knowledgeable employees ready to assist with their phone needs.
Venky did such an amazing job with me 2 phones for under 300$ one was an iPhone !!
January 2026
There is this representative Tej, who helped me getting a brand new phone and transfer all the data from the old one, she is really very kind, sweet and I visited her before couple of times for the troubleshooting and she was very very helpful. Highly appreciated and recommend you go visit her!
October 2025
Venky very good service very good information very good person
