Metro by T-Mobile at 2681 Youngstown Rd SE offers affordable prepaid plans and a selection of 5G phones from brands like Apple, Samsung, and OnePlus. The staff are friendly and helpful, providing clear explanations and assisting with phone setups and transfers. Customers have praised employees for their professionalism and efficiency, especially in transferring data, setting up new devices, and fixing issues quickly. Some customers experienced billing concerns, but staff members were able to resolve these problems promptly. Overall, the store is known for good customer service, helpful staff, and a wide range of plans and devices. Visitors can expect a positive experience with knowledgeable employees ready to assist with their phone needs.
I went there to buy an iPhone 16e and the girl working there, I guess her name was liza, she helped me so much with generating my transfer pin, getting my account number and port in my number. She is so sweet and helpful.
June 2026
Dipsa was amazing, She helped me a lot. I am not even their customer but she helped me to set my phone up.
June 2026
Neeru was amazing and was very helpful. She addressed my issues and helped me a great deal. Neeru was very professional and I highly recommend her.
