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10AM - 6PM
8160 Macedonia Commons Blvd, Macedonia
Banks
“Krystal in the Macedonia Walmart location was the absolute best! Very informative, patient and kind. Need great customer service brought back to more businesses or all businesses. I truly appreciate it.”
“I had a sensational experience a week or so ago with Leslie, the FSR Teller at ECU!! She is a special kind of gem, as is a Pearl! I still appreciate her assistance in stepping up to the plate when she didn't have to! Thanks again, Leslie! Stellar Character!”
“Office Manager Tiffany Cardenas & the Middlefield Banking Company made the entire process of researching, applying for and completing our HELOC application and loan incredibly simple. We appreciate the level of customer service she gave us and the attention to detail. Highly recommend.”
“I love it here, very friendly staff no wait lines, answer any questions you have as well as tell you about all programs they offer. It's also close to my home.”
“Very Competent Staff and Friendly. A Large Contrast to the other locations. The Notary today Brandon was very efficient.
I will travel to this location for better service going forward. ?”
“They offer a customer oriented experience compared to big name banks. The comfortable atmosphere allows you to relax and drink fresh coffee or tea while you wait on other customers, which is rarely ever. Tucked away on the first floor of an office building, you will enjoy the friendly staff and relaxed environment.”
9AM - 4PM
3401 Richmond Rd, Beachwood
Banks
“Quick, efficient, and courteous. The teller, who I apologize that I forgot their name was so pleasant, and the banker Brittney was a pleasure to deal with. I couldn't recommend any branch more.”
9AM - 5PM
13623 Rockside Rd, Garfield Heights
Banks
“I've been a member of Ohio Catholic Federal Credit Union at least 55 years. I do have to say that I'm pleased to be a member. Never had any real problems.”
“As I said, whenever I'm at this wonderful place, I feel like the staff working there has my back and understands what withdrawals I need. I believe that the staff there is absolutely friendly. I know something good will happen to me the second my name is called. Very nice all-around staff. We talk about weekends, plus, the withdrawal that I request for goes by real fast because the staff knows how to do their job very well. Very kind bank.”
9AM - 4PM
435 Broadway Ave, Bedford
Banks
“Jonathan had me at HELLO! I contacted other locations about Mortgage services, was unsuccessful and told I would get a return call?. Jonathan was all about customer service! I will drive for customer service and connection. Great job Jonathan & Bedford Hts location!”
8:30AM - 4:30PM
6100 Rockside Woods Blvd N Suite 150, Independence
Banks
“Tracy helped me out with my first ever car loan! She got it all taken care and my interest rate was half of what the dealership was going to charge me. She did it all so quickly and efficiently! I couldn’t have done it without her. THANK YOU TRACY! If you ever need a car loan I would 100% recommend Tracy, she’s the best!”
“Again good place to hit the atm late at night without getting robbed. Also if you need to go in and get more in depth service this is a good branch to go to. Others, not going to name names, are not so good.”
“I really appreciate the banker that I had service me. Her name is Deja! She was very patient with me but most of all very professional. I will definitely return for more transactions!!!!!”
“My late mother had an account. Donna the branch manager and the teller on duty were both kind and considerate and quickly took care of the paperwork to close the account and issue a check to me.”
9:30AM - 4:45PM
21375 Alexander Rd #5514, Walton Hills
Banks
“We have banked with BRCU for many years. They are friendly, accurate, and the customer service is fantastic. They often go beyond the expected. That is what credit unions are all about.”
“The most amazing group of bankers that are willing to take the extra step to help you with your financial needs. They remember your name and serve with a smile. The drive thru is convenient with 2 lanes.”
9AM - 4PM
6241 SOM Ctr Rd, Solon
Banks
“I had to handle a private matter for my adult son at Solon Citizens.
I do not remember the lady’s name that helped me on 12/4 (late morning).
It looked like a lot going on with possible two newer staff members that she was helping, customers at the drive through, and in line. Quiet chaos.
She seemed as if she was the most experienced and had much on her plate at the moment. She displayed patience with me and was very helpful despite all of the situations going on around her. Once she was able to figure out the appropriate steps I/we needed to take I was referred to the banker Jason H.
I appreciated all of the insight and help with my personal matter. It took some time to sort everything out but with their help I was able to accomplish what I came to the bank for. I appreciate your kindness and patience Jason and the boss lady bank teller :)! Thank you!”
9AM - 4PM
2566 E Aurora Rd, Twinsburg
Banks
“I’ve been coming here for a couple of years now and by far always have a good customer experience. Especially with Lisa and the other young lady here. They’re always welcoming me and so kind and patient.”
“I don't understand the bad reviews. I have never had a bad experience at this Huntington branch, nor the one in Solon. Friendly atmosphere, solid tellers, and Huntington itself is the best bank I have ever used.”
9AM - 12:30PM
15808 Chagrin Blvd, Shaker Heights
Banks
“Called into BCU and spoke with Benjamin and he was such a pleasure to work with. Very informative and took his time to work with me as if I was in the branch. He went through so many scenarios and took his time to educate me. I really appreciated my experience speaking with him. His customer service exceeded my expectations for this call.”
9AM - 4PM
789 SOM Ctr Rd, Mayfield
Banks
“I took Home Equity Loan with Citizens and they directed me to Mary Jo at this branch to close the loan. She was a pleasure to work with and got my documents processed in around 15 minutes. No waiting when I arrived. Nationally the company is just okay. I've actually had some difficulty communicating with Citizens Loan Department on a national level. After closing I had another situation came up with checks drawn on the loan and this local office has been very easy to work with to return money to my account quickly. Thank you also to Angie at this branch who has made my business a priority.”
“I am not sure who the notary was who helped me, but he was very kind and a delight to talk to. Definitely made my day. I don’t normally bank at this location but I might have to start banking here more.”
“I had a very good experience at this branch, where the personnel tried to solve my problem in the best way possible. Their dedication to customer service was evident throughout my visit. I truly appreciate the effort they put in to resolving my issue and would highly recommend this location.”
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“I thought the staff there was cool 6 months ago but I guess I was wrong!!!!!. It's just to much one minute the staff is cool, then the next they act like they don't acknowledge you sometimes!!!!. But the female gard is pretty cool!!!!.”