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10AM - 6PM
8160 Macedonia Commons Boulevard, Macedonia
Banks
“Thank you, Macedonia location!! Very pleasant, straightforward, and helpful, Krystal was very informative, she even enlightened me on things I didn’t know i needed, I’m glad I chose to bank with woodforest.”
“Jill has gone above and beyond to assist me with my loan needs. I can’t thank you enough Jill. I will send friends your way. Thank you again for the wonderful service.”
9AM - 5PM
1220-A SOM Ctr Rd, Mayfield Heights
Banks
“I love it here, very friendly staff no wait lines, answer any questions you have as well as tell you about all programs they offer. It's also close to my home.”
“They offer a customer oriented experience compared to big name banks. The comfortable atmosphere allows you to relax and drink fresh coffee or tea while you wait on other customers, which is rarely ever. Tucked away on the first floor of an office building, you will enjoy the friendly staff and relaxed environment.”
“Again good place to hit the atm late at night without getting robbed. Also if you need to go in and get more in depth service this is a good branch to go to. Others, not going to name names, are not so good.”
“Quick, efficient, and courteous. The teller, who I apologize that I forgot their name was so pleasant, and the banker Brittney was a pleasure to deal with. I couldn't recommend any branch more.”
“Ohio Catholic truly cares about their customers. They have great rates but what truly sets them apart is the exemplary customer service. I’ve refinanced two vehicles within and my son refinanced as well with them. They made the process so easy - I highly recommend them!”
“Office Manager Tiffany Cardenas & the Middlefield Banking Company made the entire process of researching, applying for and completing our HELOC application and loan incredibly simple. We appreciate the level of customer service she gave us and the attention to detail. Highly recommend.”
“As I said, whenever I'm at this wonderful place, I feel like the staff working there has my back and understands what withdrawals I need. I believe that the staff there is absolutely friendly. I know something good will happen to me the second my name is called. Very nice all-around staff. We talk about weekends, plus, the withdrawal that I request for goes by real fast because the staff knows how to do their job very well. Very kind bank.”
“Jonathan had me at HELLO! I contacted other locations about Mortgage services, was unsuccessful and told I would get a return call?. Jonathan was all about customer service! I will drive for customer service and connection. Great job Jonathan & Bedford Hts location!”
8:30AM - 4:30PM
6100 Rockside Woods Blvd N Ste 150, Independence
Banks
“This place is absolutely great! I’ve had two loans through them and I trust them more than any bank. The rates are good, but the people there are even better . They are always there to help you out when a bank would never. They actually CARE!”
“Very Competent Staff and Friendly. A Large Contrast to the other locations. The Notary today Brandon was very efficient.
I will travel to this location for better service going forward. ?”
“Its amazing to me how a bank manager is genuinely concerned about Me & My Financial needs. When she sees offers at the branch or opportunities that can help my money grow she calls me directly. I love the personal service I get at Flagstar Richmond Hts. Location.”
“I really appreciate the banker that I had service me. Her name is Deja! She was very patient with me but most of all very professional. I will definitely return for more transactions!!!!!”
“My late mother had an account. Donna the branch manager and the teller on duty were both kind and considerate and quickly took care of the paperwork to close the account and issue a check to me.”
“I believe the woman who helped us name was Destiny. We came in with 4 or 5 different things we needed done and she was like boom boom boom done. She was so friendly and got us out in a timely manner! Definitely recommend seeing her!!”
9AM - 4PM
6241 SOM Ctr Road, Solon
Banks
“I had to handle a private matter for my adult son at Solon Citizens.
I do not remember the lady’s name that helped me on 12/4 (late morning).
It looked like a lot going on with possible two newer staff members that she was helping, customers at the drive through, and in line. Quiet chaos.
She seemed as if she was the most experienced and had much on her plate at the moment. She displayed patience with me and was very helpful despite all of the situations going on around her. Once she was able to figure out the appropriate steps I/we needed to take I was referred to the banker Jason H.
I appreciated all of the insight and help with my personal matter. It took some time to sort everything out but with their help I was able to accomplish what I came to the bank for. I appreciate your kindness and patience Jason and the boss lady bank teller :)! Thank you!”
“I’ve been coming here for a couple of years now and by far always have a good customer experience. Especially with Lisa and the other young lady here. They’re always welcoming me and so kind and patient.”
8:30AM - 4:45PM
21375 Alexander Rd #5514, Walton Hills
Banks
“We have banked with BRCU for many years. They are friendly, accurate, and the customer service is fantastic. They often go beyond the expected. That is what credit unions are all about.”
9:30AM - 2PM
3550 E 93rd St, Cleveland
Banks
“Love this place! They have been good to me! Unfortunately, the new staff isnt into making it happen for "US", once my little loan paid i will be closing account after 15 plus years expeditiously!”
“My favorite teller, Tunisia was there today & I was so happy to see her. She is the nicest teller who's ever worked at my branch, & if she's with another customer, I try to wait for her.”
“I had a very good experience at this branch, where the personnel tried to solve my problem in the best way possible. Their dedication to customer service was evident throughout my visit. I truly appreciate the effort they put in to resolving my issue and would highly recommend this location.”
“Brad was incredibly helpful! He quickly fixed the erroneous charges on my account and seamlessly helped me open the perfect travel credit card. Highly recommend his services for any financial needs.”
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“I thought the staff there was cool 6 months ago but I guess I was wrong!!!!!. It's just to much one minute the staff is cool, then the next they act like they don't acknowledge you sometimes!!!!. But the female gard is pretty cool!!!!.”