“I initially came to the store to make changes to my plan and get a new phone-I left confused and without a new phone. At that point due to the person I was working with I never wanted to return (I have been a Verizon customer for many years). I Decided a week later to give it one more chance and was met by Darian. He went above and beyond. Darian reviewed everything with me, was very personable and helped me set up my new phone. Thank you Darian for the amazing customer service!!”
“The wait time was pretty long and the customer service was horrible, I had to come switch my equipment and he didn't even scan the new equipment in or take off the old equipment so I had to call customer service and pretty much do it all myself.”
“Nolan and Jason made the whole Verizon visit easy from start to finish. Super helpful, patient, and got me set up with a new phone fast. Really solid customer service!”