Once Upon a Child is a popular children's resale store that offers a wide selection of gently used and brand-name clothing, toys, and accessories at great prices. Customers consistently praise the store's cleanliness, organization, and helpful staff, with one reviewer describing the location as "clean and organized" and another commending the "top-notch customer service" from an employee named Heather. However, some customers have noted issues with the condition of certain items, such as heavily stained or smelly clothing, as well as frustrations with the store's buying and selling policies. One reviewer mentioned long wait times and a lack of staff, while another expressed disappointment at the store's selectiveness when it came to purchasing their items. Despite these occasional concerns, the majority of reviews highlight the store's great deals on quality merchandise, with one customer stating they "found what we needed at a great price." Overall, Once Upon a Child appears to be a reliable destination for parents and caregivers looking to save money on children's items while also providing a pleasant shopping experience.
Went in this morning & was really interested in a stroller but was having an issue with pushing my kids in it. The manager Randi got down & fixed it for more right then & there. Always have amazing experience shopping at this once upon!
April 2026
This place is amazing, pretty good price on everything
March 2026
So much stuff and not very well organized. Sizes were randomly mixed.