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“I can’t say enough good things about Italian Body Shop in Westerville. They really turned a stressful situation into a smooth experience. Everyone there was so friendly and helpful—they kept me in the loop every step of the way, from dealing with my insurance to setting up a rental car. My car was ready exactly when they said it would be, and it looked fantastic!
The estimate took a little time because they’re in high demand, but now I totally get why. Their service is worth the wait. Huge thanks to the team for going above and beyond!”
“No retail but they do commercial. and what they do is very good the prices are all some of the lowest in the city they have everything in stock or they can have it next day and they have a great return policy”
“We took our car to Kevin's Car Repair for a fix for peeling paint on back hatch. The work was done more quickly than I expected, and it now looks as good as new. They kept us informed as to progress with parts. Very satisfied with their work and will return if necessary.”
“Combs just completed another repair on one of my vehicles. As usual, they did a fantastic job at an excellent price. Richard was very helpful when it came to understanding the damage and what repair was needed. He was very pleasant to work with.
I have been taking my body shop needs to them for more than 20 years and they have always done right by me. They provide quick service when the supply chain allows them to and are very frank and honest about repair timelines. They repair to a high standard and not to a schedule, which is very important to me.
I won't take my vehicles anywhere else.”
“UPDATE: Adam reached out to me and fixed all of the issues mentioned below promptly. They seem to have brought on new staff. Revising the review from 2 to 4 stars.
Ordered the wrong part multiple times, causing multiple delays (requiring me to drive to the shop multiple times), and took a very long time to repair minor damage. Also my trunk panel clips are now broken (can hear them dangling in trunk when it opens) and one of the liftgate plugs is missing. Will not be coming back.”
“We needed auto body work on the front end after hitting a deer. Rife coordinated everything with the insurance company and verified that they would use OEM parts. They did a fantastic job, matching paint, and educated us what to do to give the paint the full cure time it needs before washing.”
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“I cannot possibly emphasize enough how wonderful my experience was. Someone without insurance hit me and damaged my bumper and headlight significantly. The insurance company improperly assessed the damage, came out to the body shop a second time, pushed back on everything including a 22 dollar hood emblem!Auchbach owners and staff worked patiently and tirelessly, communicating over and over again to a totally combative and incommunicative insurance agent (who after a MONTH of back and forth, did finally agree to all the fixes because the body shop was RIGHT).The shop communicated with me regularly, were totally transparent, and did a GREAT job on the car. But wait for it...when I picked it up, they had washed the whole car and cleaned, dusted, and shined up the interior as well. WHAT? Service like this simply doesn't exist anymore. SUCH a great group to work with. Totally recommend!!”