Victra is a Verizon Authorized Retailer in Westerville, OH. The store offers phones, tablets, accessories, and device protection. Reviews note that representatives are knowledgeable, informative, kind, and courteous. They do not pressure customers, instead taking needs into consideration. Staff are very good at their jobs, helpful with setup, and can resolve issues quickly. However, this is not a corporate store, so there are limits to the services they can perform compared to an official Verizon location. The mission is to connect technology to life in a trustworthy way.
Start acting goofy and I stopped by and they took care of me right away and now it's working perfectly fine. Sean took good care of me and gave me a high five when I left
March 2024
Excellent service. Representative was knowledgeable and informative. Did not pressure us to purchase more, but took our needs into consideration and met these needs. Rep was kind and courteous. He established rapport and made us feel comfortable.
October 2023
Taylor was professional, knowledgeable, and friendly. Greatly experience!
