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“Super friendly gentleman helped me out with finding a plexiglass replacement for my storm door. He was kind and made sure I had everything I needed to replace the piece without issue. I highly recommend this local shop!”
“The only place I go for my hardware needs. Friendly staff, friendly management, well organized, if a bit crowded. You can find everything you need, including novelties like bath and body products, wax melts and candles, seasonings, candy, etc. It's a wonderful place!”
“We moved out of Waterville, but we will never stop coming back to Waterville Hardware. They are the nicest people and have always been able to help us. I just left there. I couldn’t get something to work right and I first thought to go see them to see if they could figure out what I was doing wrong. They did. In the fall, they ordered extra product for a project we had just so it would be available if we needed more. We are so appreciative! Dave and Kelly.”
“There's a reason they are the busiest tool sales and repair businesses in the area, when you break it down it's simplest, it's customer service,price and Quality.”
“Had 4 out of the 5 burrs I was looking for, no one else had them in stock and ready to pickup.
Guy behind the counter let me look at the catalog myself and give HIM the part numbers. Plus I got a free t shirt lol. Will definitely take a look thru the catalog he handed me and probably be returning”
“They are quick, friendly, knowledgeable and have good prices.I've been here twice for hydraulic fittings and hoses. The hoses were made while I waited, the fittings that I needed were in stock.”
“Looking for bathroom vanity replacement hardware. (drawer knobs, door handles and hinges) Great selection, expert knowledge & advice. My experience was excellent!”
“I was greeted by a gentleman who helped me find everything on my list. Harbor Freight had everything I needed. From ratchets, to wire brushes, and more. Thank you for being polite, patient, and having professional customer service”
“I always get excellent service in that location, but yesterday Big Al in paints was especially helpful. That's one area where my wife and I aren't too knowledgeable, and Al really took the time to help us understand what we need for a couple of different projects we have going on. Got us what we needed and didn't try to upsell what we didn't need.”
“Always friendly, decent to great products, prices are usually less, especially on sale or with rebates! Easy access and regular hours, too. Service team has always taken care of me!”
“Good place to go to get what you need. However people bring more than just their legit service animals here. I have seen people bring their emotional support animals here and they are not trained properly to behave.”
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“I have been here a few times now. They guys I've dealt with have been friendly and knowledgeable. This place has a massive selection tucked into a small space. Trust me, they have everything.”