“Dewing was amazing. He personally picked out a vehicle for me. I told him 2 key features that I wanted and left one feature I wanted a secret and the vehicle he showed me even had that. The sales manager was amazing as well. And I can't forgot my finance guy. The whole team the deserves an applause. They are knowledgeable, helpful and personable! Thank you and I love my new car!”
“Wife & I went here for Memorial Day sale!!! We did find a vehicle that we liked, but I had a rusted trade in!!! All though they couldn't take it, they tried their hardest to make it work!!! David had only been there a couple weeks, and sales manager was outstanding!!! They appreciated our time & patience, but they did all the work!!! Would highly recommend & they are still looking for something to work out!!! GREAT JOB FOLKS!!!”
“I was very impressed with the Serpentini Collision Center in Willoughby Hills. What started off as a rough experience, difference in what was advertised on the website, and what was offered regarding a loaner vehicle, it was taken care of swiftly.The work done on my car was excellent, with a perfect paint match. Additionally, the staff was kind and courteous. Work was done within the week. I would recommend Serpentini Collision Center in Willoughby Hills.Service: Auto body & trim repair”
“My Passat was due for an inspection; Vincent and the team took great care of my vehicle. I needed a new rim for my car ; Ken, Parts Manager, is tracking down 1of 2, that are available within the entire U.S. I am beyond grateful for their service.”
“Wife & I went here for Memorial Day sale!!! We did find a vehicle that we liked, but I had a rusted trade in!!! All though they couldn't take it, they tried their hardest to make it work!!! David had only been there a couple weeks, and sales manager was outstanding!!! They appreciated our time & patience, but they did all the work!!! Would highly recommend & they are still looking for something to work out!!! GREAT JOB FOLKS!!!”
“My drivers side wiper blade snapped off when I got home late from work. I called the O'Reilly store on Chardon Rd and was told they had the wipers for my car and would be open. When I arrived, Jerrell greeted me asking if I was the one who had called. He then changed out my wiper blades with efficiency and a friendly attitude. So impressed with my pleasant experience at that O'Reillys!”