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“I was in Chase Bank today everyone so pleasant I've never felt so welcomed anywhere like today they even made my Granddaughter feel awesome AS well... Had some great things for us as well.. Great staff and Manager”
“Jennifer Reshetar made my first experience at Cardinal Credit Union a great one. Got me an excellent rate on my auto refinance — couldn’t ask for more.”
9AM - 1PM
1220-A SOM Ctr Rd, Mayfield Heights
Banks
“I love it here, very friendly staff no wait lines, answer any questions you have as well as tell you about all programs they offer. It's also close to my home.”
“They offer a customer oriented experience compared to big name banks. The comfortable atmosphere allows you to relax and drink fresh coffee or tea while you wait on other customers, which is rarely ever. Tucked away on the first floor of an office building, you will enjoy the friendly staff and relaxed environment.”
“Very Competent Staff and Friendly. A Large Contrast to the other locations. The Notary today Brandon was very efficient.
I will travel to this location for better service going forward. ?”
“It was a pleasure to be helped by your representative “ Janay” @ your Euclid branch office. Always professional,courteous and helpful. I appreciate her positive attitude and energy with members.”
9AM - 12PM
3401 Richmond Rd, Beachwood
Banks
“Quick, efficient, and courteous. The teller, who I apologize that I forgot their name was so pleasant, and the banker Brittney was a pleasure to deal with. I couldn't recommend any branch more.”
“As I said, whenever I'm at this wonderful place, I feel like the staff working there has my back and understands what withdrawals I need. I believe that the staff there is absolutely friendly. I know something good will happen to me the second my name is called. Very nice all-around staff. We talk about weekends, plus, the withdrawal that I request for goes by real fast because the staff knows how to do their job very well. Very kind bank.”
“Christopher Reevers was the most compassionate man. I had a very embarrassing moment & he didn’t even blink an eye instead he gave me the hope that there r still beautiful & caring people in this world. Also Ms. Antoinette Divon was equally as beautiful with a thoughtfulness that let you get through these awful days we live. IF U WANT GREAT SERVICE WITH HUMANITY EVOLVED PLEASE BANK HERE
GREAT PEOPLE & PERFECT SERVICE ♥”
9AM - 1PM
6655 Center St, Mentor
Banks
“I wish I could’ve give these guys 10 stars. I walked in around 5:00pm on 4/1/22 and they young lady who helped me was an absolute delight! Not to mention the courteous staff who made sure to greet me as soon as I arrived. All though my time here was very brief (thank you!!) it left a lasting impression on me that there are still people out there who are still passionate about their line of work. Thank you to the mentor staff for setting my weekend off on a good foot after a long grueling week! Thank you guys again!”
“Again good place to hit the atm late at night without getting robbed. Also if you need to go in and get more in depth service this is a good branch to go to. Others, not going to name names, are not so good.”
“Its amazing to me how a bank manager is genuinely concerned about Me & My Financial needs. When she sees offers at the branch or opportunities that can help my money grow she calls me directly. I love the personal service I get at Flagstar Richmond Hts. Location.”
9AM - 12PM
4015 Erie St, Willoughby
Banks
“First time at this branch and any Citizens Bank. Promptly greeted, little wait time and Maureen was great with setting up new accounts. She made sure online access and debit cards worked before we left as well.”
“My late mother had an account. Donna the branch manager and the teller on duty were both kind and considerate and quickly took care of the paperwork to close the account and issue a check to me.”
9AM - 1PM
34465 Euclid Ave, Willoughby
Banks
“Absolutely love the Willoughby Branch. Everyone is so friendly and helpful. The assistant manager Jessica. Always assists me and helps me out. The tellers Karen and Maria are always so polite and upbeat. Makes it a welcoming environment.”
“I had a great experience at this branch on Monday, 12/18. I went in to cash a check; the teller Anna was very polite and helpful. While at her station, I saw an informational flyer about high rate CDs, which she gave me further information on and contacted a loan officer to assist me further. That’s when I met with Ray, who was efficient, knowledgeable, and very helpful. All in all, I cashed my check and was able to open a 7-month CD in under 15 minutes. Very grateful for this branch.”
9AM - 12PM
23300 Lakeshore Blvd, Euclid
Banks
“This is such a good bank I appreciate them all I had left which was the biggest mistake and it was a very fast process to get back in which I thank them. AGAIN ??? ANY PROBLEMS I HAD IN THE PAST everything got resolved quickly.”
9AM - 12PM
789 SOM Ctr Rd, Mayfield
Banks
“I went in yesterday without my bank card to withdraw money. God forbid!!! Jen R. asked for my identification, I presented it, and we proceeded with the transaction. She called someone for an over ride and all hell broke loose. The manager and the other Jen proceeded to interrogate her as if it was her first day of work. Very embarrassing!! Jen R. remained cool, calm, pleasant, kind, and helpful. I was disturbed by the way they behaved in front of me.”
“I am not sure who the notary was who helped me, but he was very kind and a delight to talk to. Definitely made my day. I don’t normally bank at this location but I might have to start banking here more.”
9AM - 12PM
28789 Chagrin Blvd, Woodmere
Banks
“Very nice people at this bank. I went in to close all my Citizens Bank accounts because Citizens Bank SUCKS. They even help me set up auto pay from my new PNC checking account.”
9AM - 1PM
911 E 185th St, Cleveland
Banks
“I visited this beach yesterday and the staff was very kind and professional. Ms. Kelly answered all of my questions because I am thinking about switching my accounts over from another bank. Keep up the good work!”
“I recently had the pleasure of visiting Dollar Bank in University Heights, and I can’t say enough good things about my experience. From the moment I walked in, I was greeted by a friendly and welcoming staff who made me feel right at home. The atmosphere in the bank is incredibly relaxing and calm, which made my visit stress-free. The building and parking lot were impeccably clean, adding to the overall positive experience.
I was dealing with a somewhat complicated issue, and the staff went above and beyond to assist me in resolving it. Their professionalism and efficiency were truly impressive. They were knowledgeable, capable and exceptionally kind and respectful throughout the entire process. It was clear that they genuinely cared about helping me, and they took the time to ensure that everything was handled correctly.
What really stood out to me was their exceptional follow-through. Even after my visit, they kept in touch to make sure that everything was resolved to my satisfaction. This level of customer service is rare, and I truly appreciate the effort they put into going the extra mile.
Overall, my experience at Dollar Bank in University Heights was outstanding. If you’re looking for a bank that offers top-notch customer service in a welcoming and clean environment, I highly recommend giving them a visit. You happy to did.”
“Brad was incredibly helpful! He quickly fixed the erroneous charges on my account and seamlessly helped me open the perfect travel credit card. Highly recommend his services for any financial needs.”
“The staff are wonderful! I'm disabled and they held the door for me and I am able sit down while they're working on my transaction. Love the greetings as I enter. Wonderful service.”
“I have been a customer since the mid 1980’s and have always found the staff at the Wickliffe branch to be kind, helpful and professional! They have been especially good at helping me manage my small business both operationally and in financial advice.”
“Working with Pat to open a account here was fast and easy. The entire staff made me feel welcomed as soon as I walked in. Everyone was polite and professional. Pat, my personal banker, walked me through the steps of opening a account and asked me excellent questions to make sure I chose the right one for me. I look forward to working with Pat and the rest of the team at Flagstar.”
“In a world where big banks get bigger and provide less service, it's refreshing to know that regional banks are still making the customer a priority. That is the case here in Beachwood at Middlefield Bank. The branch manager Christopher Hess has been there for while and cares about his customers. I also had the pleasure of working with Myranda this week who help us quickly get our corporate bank account setup in compliance with Ohio Department of Commerce rules and regulations. Thank you for making our business a priority !”
9AM - 1PM
8254 Mayfield Rd, Chesterland
Banks
“I’ve had nothing but great experiences at this branch. The staff is incredibly professional and courteous, and the branch manager clearly does a fantastic job leading the team—you can tell they prioritize great service. Having a notary available on-site is a huge plus and makes legal transactions so much easier. Highly recommended!”
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“I've been a proud member of the Eaton Family for over seven years, and I truly couldn't be happier with the service I've received. Eric has been my go-to person for any questions or loan needs.
He is professional, knowledgeable, responsive, and genuinely cares about helping his members.
I highly recommend working with Eric and the Eaton team!”