Cardinal Credit Union - Willoughby Branch is a not-for-profit financial cooperative owned by its members. The credit union's motto "People Helping People" is evident in the personalized service and individualized attention provided to each member-owner. The credit union offers a wide range of financial products, including Savings Accounts, Checking Accounts, Money Market Accounts, IRAs, and Share Certificates of Deposit, as well as various loan options. Customers have consistently praised the exceptional service they receive at the Willoughby Branch. Teller Karen is particularly commended for her courteous and helpful demeanor, while Olivia, Karen, Jocelyn, and Jill are all recognized for making customers feel welcome and valued. The staff's dedication to providing excellent customer service is a highlight for many members. Overall, Cardinal Credit Union - Willoughby Branch is highly regarded by its members, who appreciate the cooperative's commitment to personalized attention, competitive rates, and a welcoming atmosphere. The credit union's focus on "People Helping People" has made it a preferred financial institution for many in the community.
Absolutely love the Willoughby Branch. Everyone is so friendly and helpful. The assistant manager Jessica. Always assists me and helps me out. The tellers Karen and Maria are always so polite and upbeat. Makes it a welcoming environment.
April 2026
Robert E. Is great, he is really on top of things, Jessica how ever needs help with her organization skills, and she never returns her messages.
April 2026
This is my home branch! They are courteous, professional, and AMAZING!