Chase Bank is known for its amicable and knowledgeable staff, who handle requests with great ease and efficiency. Customers appreciate the friendly and helpful employees, with one even assisting a customer whose car broke down in the parking lot by offering a jump pack. However, some customers have experienced delays, such as a ten-day hold on deposited checks. The bank's drive-thru ATMs vary in quality, with the newer model processing faster than the older one, which can be less responsive. Customers are advised to be cautious when leaving, especially near the McDonald's drive-thru, due to potential safety hazards.
Very amicable & knowledgeable staff! They handle any request with great ease & efficiency. Kudos Willo Plaza Chase Team
October 2023
Deposited a check and they placed a ten day hold on it before I could access the funds. I could of just to the check to 5/3 the bank it came from and just cashed it that day.
July 2023
My car broke down in their parking lot, and the employees were very nice and helped me out. One of the employees offered to let me use his jump pack to attempt to start it. Overall the staff is very friendly and helpful.
