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November 2023
We had a great car buying experience from the team at Mercedes Benz of willoughby! Thanks to our salesman Kevin and finance manager Shelly for making this such a fun, easy, and positive experience from start to finish. We recommend them very highly.
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November 2023
Bought a Mercedes ML350 as-is, and was assured it was looked over great and any repairs were completed. Well, the engine locked up 30 days & 300 miles later. Spoke to owners son and was offered no assistance. Only asked for small financial assistance. Poor customer support.
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November 2023
My salesman, Mo Soliman, was awesome. Very knowledgeable about the car, no pressure to buy, and super flexible in his schedule. He even came in on his day off to complete my sale. Brett Leiken, the sales manager was also awesome to work with. Highly recommend purchasing a car from their dealership.
