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“Richard associate number 347272 was very welcoming, attentive and knowledgeable. The store was kept very clean and all needs were addressed. If there are any awards or raises provided he should definitely be recommended. I will recommend family and friends to this location. A pleasant overall experience.”
“I had a great experience shopping at Mar-Lou shoes! As soon as I walked in I was greeted by Kia and she helped me through the entire process. She was patient, knowledgeable, and kind. I was shopping for someone else who is unable to come in person and Kia helped me find exactly what they wanted. I was impressed by their selection for extended sizes. I’ll definitely be back soon!”
“I am not a runner and Doug made me feel welcome and understood. I explained that I needed shoes for a lot of walking at Disney and that after wearing my current long distance shoes (Brooks Ghost 17 and others) my feet felt awful. After less than 10 minutes he had narrowed my search down. I picked my favorites and he ordered them in 2 sizes so I could try both. I walked over 15000 steps in my new Brooks Glycerin 23 GTSs at Cedar Point yesterday and I had NO pain. Thank you!!”
“We always purchase our kids' track shoes from Second Sole and now, with my Plantars Fasciitis, I myself needed something supportive for my feet. Wallie, the gentleman that worked with me, was super knowledgeable about my condition and what my feet needed. He chose options that all worked great for my feet and helped me decide. He even suggested certain stretches to help my tight calf muscles. In the end, I chose Hoka brand, but Nimbus was a close second. I can even wear my shoes for a week (indoor) to try them out! I highly recommend Second Sole. They are extremely knowledgeable and patient with you in finding the right shoe for your needs. Investing in a high quality shoe is well worth it in the end since it's what your body truly needs.”
“Carri, Marcella, and Nia are absolutely amazing! They were extremely sweet and went above and beyond to help me. I had a big show and was panicking trying to find the perfect heels. Whew! Not only did they help me find the most beautiful heels that I love, but they were so encouraging. I hope management appreciates them and gives raises. It is so rare to come by this excellent customer service these days. I will continue to shop with Aldo because of those ladies.”
“I shop Diamonds men’s since the 80s, one of my favorite men stores, great selections great customer service very welcoming along with great prices… Rick and Jay is two of my favorites have been working with me from day one of shopping at Diamonds, I love the customer service…. Thank you Rick and Jay🙏🏽”
“I had such an amazing experience at this location. I absolutely love Red Wing Heritage boots, and was happy to see that this location was so close to me. I visited the store yesterday, and can confidently say that Red Wing has a customer for life after my experience here. Kevin is one of the kindest, most knowledgeable and caring representatives I have ever met. He not only helped me, but truly made my day better. Red Wing - if you're reading this, the people at this store are incredible - they deserve the best. Thank you again!”
“Place is amazing for service and helpfulness of sales people. Helped me find what I needed, assisted me on getting things together. Seems to be part of their culture. Have gone a number of times. Aways a good experience.”
9:30AM - 9:30PM
7335 Mentor Ave, Mentor
Shoe Stores
“This Marshall's store in particular has top notch customer service :) I had a rather unfortunate incident occur (no fault of my own or the stores) and after explaining my situation to Miss Deborah R and Gerard, I was shown kindness and understanding, which I very much appreciated. In addition, they were able to provide me with a solution that immediately resolved the issue. I'm so glad that there are still nice and kind people in the world and this store definitely has two really great people in their employ. Thank you again Deborah and Gerard!”
“The absolute kindest men working there! Thank you so much for all that you did for me today! I can not thank you enough for showing me kindness when you did not have too!”
“One of the best experiences I have had with a shoe shop! Jacob was extremely helpful with helping me with sizing, lacing, and taking care of the shoe I was interested in. I appreciate the time he took to help me, thank you so much 🙂”
“If you haven’t shopped at Smooches you are missing out. It’s more than shopping it’s an experience. You will meet the most amazing team of women and have the best encounter with the owners.”
“Spent two hours looking for nice water resistant shoes all over town. Stumbled upon this store and was pleasantly surprised with the selection!
I told Charles what I was looking for and he was quick with pulling out the right size.
Great selection and friendly service.
This is my next stop when I need anything else!
Thanks Charles!
You rock!”
“ADAM and BRYTTANY are great they are friendly knowledgeable they are always willing to help when I go there Skechers has changed my feet and my life they are my go to store always BRYTTANY IS THE BEST always”
““Love this store! Their medical uniforms are stylish, comfortable, and built to last—finally, scrubs that make me feel confident at work! Perfect fit every time, trendy, and no compromises. Highly recommend!””
“I was going to get these great Nikes at JC Penney, but I didn't like the damn price. I wandered in to Famous Footwear across from the mall, and lo and behold, the same Nikes were there on the Clearance shelf! Happy girl🤗”
11AM - 8PM
7850 Mentor Ave, Mentor
Shoe Stores
“We came in on Monday April 20 and girlie pop Riley (And I’m sorry if I spelled your name wrong hun) But she literally made me log into my Google account to leave this review. If I could give her 1000 stars, I literally would. Not only did we come in to such a happy and sweet person, but she helped us through and through and made sure we left with exactly what we wanted and needed.She went above and beyond and Explained everything about Doc Martin’s, when we knew nothing!! Thank you so much for helping my girlfriend with her first pair.Her smile hasn’t stopped and I WILL be coming back for those brown sandals. Thanks again hun ❤🫶🏾”
“Staff member there (I wish I could remember her name) was so sweet and helpful for my exchange I needed done. She made sure all of my original discounts applied (even though their system was being very slow) and even gifted me an additional discount for the mishap. Great store!”
“This place is great. The woman who helped us today helped my daughter try on several different scrub bottoms and tops to find the ones that fit just right. She was kind and helpful and made the experience completely stress free!”
“Has a lovely set of chairs where you can sit while your wife spends a good two hours of our time and a good quarter of our salary in clothes that we really like and that are durable and fashionable.”
10AM - 7PM
24683 Cedar Rd, Lyndhurst
Shoe Stores
“Today was my first time visiting The Loft in Legacy Village-Beachwood. Super impressed by the customer service received on 10/21/23, I purchased several items & returned a necklace without any issues.Thanks Lilly!& suggesting signing up for StyleRewardsadding The Loft to my fave shops!”
“I have loved JJill clothing forever. The people who work there are so friendly and helpful. One salesperson convinced me I had the wrong size jeans, and she was right. I have had fabulous vacation and work attire!”
“Placed my order online and it was ready to be picked up. The staff was friendly and my daughter love her shoes. Hibbett were the only ones who had the shoes I needed in stock.”
“Buckle is not exactly my style, but they have a pretty solid selection if it is yours.
There's lots of like... Urban country style, I suppose I'd call it? Lots of hats, jeans with sparkly patterns and stuff, t-shirts, belts, all in that lane. They also have some less ostentatious dress shirts.
Across the board the prices were a little high but not crazy. I feel like there are better options but if this is our niche it's worth checking out for sure.”
“I was able to find my size at this location after giving up , website read out of stock!! I was happy after calling this location, the staff was helpful and had great customer service! It was appreciated indeed!”
10AM - 7PM
30, 25313 Cedar Rd K 112, Lyndhurst
Shoe Stores
“I came to Talbots because I needed to find clothes to speak at my father’s funeral. The people there were so kind and helpful. They guided me to an outfit that I felt comfortable in for a potentially difficult, and certainly emotional, day. On the day of the funeral, I felt good in what I was wearing so that I could be present for the moment. I will certainly be back to this store. Thanks for all your support.”
11AM - 8PM
26300 Cedar Rd, Cleveland
Shoe Stores
“I have visited Next every time I was in Cleveland. I always went to the location that was in the now closed Randall Park Mall. (R.I.P.) I was truly sad to find out that Next had closed as I was unaware that there were multiple locations. Thanks to Yelp I found out that there are Next stores all over Cleveland and I damn near hit them all this weekend. This location is in Beachwood Place on the second floor next to Nordstrom. It is a little cramped but what shines here is the shoes! As soon as you walk in there is a three tier table with nothing but shoes! On the left side is women's boots, heels, sandals and sneakers. On the right side is men's sneakers. The store is set up the same way. Women's clothing on the left and men's on the right. This weekend they have Nudie Jeans on sale for 30% for as low as $139 and Levi's for $35! They didn't have any Nudies in my size left. :(”
11AM - 8PM
26300 Cedar Rd, Beachwood
Shoe Stores
“The girl at the counter with the cow squishmellow pin is the best. She ordered shoes for me and they came in 4 days. They are my favorite shoes now. And, she understands how I communicate even if it’s not verbally. If I could have a favorite employee of every place I’ve ever been to it would be her.”
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“Awesomely helpful staff who know their stuff. This was our second visit. We heard about the place when friends recommended them, and we weren't disappointed. This time I bought pickleball shoes and my husband got walking shoes for $325. I feel confident that we will be as satisfied as my husband was after our previous visit”